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Extended Stay America - Los Angeles - Torrance Blvd. Hotel Reviews, Torrance

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Extended Stay America - Los Angeles - Torrance Blvd.

2.5 of 5
3525 Torrance Boulevard, Torrance, CA 90503
Hotel amenities
Extended Stay America - Los Angeles - Torrance Blvd.
10 traveller photos
Ranked #13 of 20 hotels in Torrance
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    7
    5
    3
    1
    3
Date Rating
Surprise, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“The Best Value for the Price”
5 of 5 stars Reviewed 16 April 2013

We live in Arizona, and when we decide to get-away for a weekend we head to Los Angeles. We have many hotels to choose from, but Extended Stay-Torrance Blvd. has always been our favorite. It is located near those places we want to go to, and the home away from home feeling is always there with their ready to go... More

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review
17 April 2013

Thank you for taking the time to write a review of your stay. I'm thrilled that this location is your favorite to stay in. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

1 review
“Second hand smoke”
3 of 5 stars Reviewed 27 March 2013 via mobile

The room was somewhat clean. But I was scared to take off my shoes. Faint smell of smoke on towels and bedding. Do people jump up and down all night? Walls are extremely thin. The sheets had stains on them. I feel creepy crawlies in them. Overall haunted vibe. Should have gone to the Marriott.

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review
28 March 2013

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you had to endure the smell of smoke in your room. To prevent this from happening again, my team is working diligently to properly identify and treat the issues like yours. I appreciate you bringing this to our attention.... More

San Diego, California
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Overpriced !”
1 of 5 stars Reviewed 21 March 2013

Very poor bedding cement would have felt better. No one at desk after 11 pm. Room outraged needs lots of maintenance. Really wanted a refund :(--- Guest service was not good at check in was on phone & ignored us. Didn't tell us about property or area.

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review
25 March 2013

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you room was not to your complete satisfaction. I am working with my staff to properly identify maintenance issues in guest rooms to ensure that these issues you experienced do not happen again in the future. I am grateful for... More

1 review
“Good Value for the price”
5 of 5 stars Reviewed 9 March 2013 via mobile

My home was getting fumigated so I needed to relocate for three days. The staff was outstanding! Especially Tammy. I was also able to bring our small dog. I really enjoyed my experience at this hotel.

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Michael D, Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review
12 March 2013

Thank you so much for taking the time to write a review of your most recent stay with us. I'm thrilled that you enjoyed staying with us especially knowing that Tammy provided a great home away from home for you. Thank you for choosing Extended Stay Hotels. We are definitely looking forward to your next visit to Torrance. More

Chippewa Falls, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Winter Oasis”
5 of 5 stars Reviewed 6 February 2013

My wife and I have been coming to the Extended Stay Hotel in Torrance CA to escape the weather in Wisconsin for the last several years. We have always found the hotel to be clean and well managed. The staff has always promptly responded to all of our needs. Besides the excellent accomodations, this hotel is ideally located for shopping... More

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Michael D, Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review
22 February 2013

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your stay. We value your comments so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you sent regarding your stay in Extended Stay America Los Angeles – Torrance Blvd. One of the... More

1 review
“EXTENDED STAY AWAY FROM HOME”
5 of 5 stars Reviewed 22 January 2013 via mobile

I've been coming for 4 years.my husband works at the refineraries for us it's the total away from home experience.Big laundry room no wait time,Easy parking in secure parking lot ,free wifi,good insulation in the walls you don't hear other people,close to the mall, and church.I 've seen children but I never hear them the same with pets I never... More

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Michael D, Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review
13 February 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we made you feel at home. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

NH
Top Contributor
67 reviews 67 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
“There for business”
3 of 5 stars Reviewed 28 December 2012

Great if you need a little kitchen but I went out to eat each night. Lots of choices for dinner in the surrounding areas and close to the mall and beaches. 2nd floor must of been a smoking floor, not sure if it still is but it does have the smell. Bed was hard as a rock and the pillows... More

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Michael D, Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review
30 December 2012

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. Given how hard we work... More

Everywhere, US
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Dated, and cleaning needs work; excellent customer service”
3 of 5 stars Reviewed 29 November 2012

I had an okay stay at this Extended Stay. First the pros: 1. Excellent customer service -- all the front desk staff I came across were friendly and kind, especially the weekend staff. They also leave travel toiletries in a basket at the front desk in case you need them. 2. Decent location. Close enough to major thoroughfares in Torrance,... More

Was this review helpful? Yes 1
Michael D, Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review
30 November 2012

Thank you for taking the time to review your recent stay at Extended Stay America Los Angeles - Torrance. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies. We know... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best employees ever!”
5 of 5 stars Reviewed 6 November 2012

I enjoyed my stay with Extended Stay very much. The rooms are very clean, washer and dryers work great and the staff is what makes this place an A+. They were warm and friendly and extremely attentive. I'll definitely be back

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review
8 November 2012

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Calgary
Reviewer
3 reviews 3 reviews
3 hotel reviews
“Great place to stay!”
4 of 5 stars Reviewed 21 October 2012

We enjoyed our stay with Extended Stay very much. Perfectly located for us, close to shopping, beach, restaurants etc. The Kitchenette was perfect for making breakfast every day. Large fridge worked well for us as well! No problems with our dog, she was welcome here. We requested a main floor suite near an exit and that is exactly what we... More

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Los Angeles - Torrance Blvd., responded to this review
23 October 2012

"I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

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Additional Information about Extended Stay America - Los Angeles - Torrance Blvd.

Also Known As:
Extended Stay America Torrance
Extended Stay Torrance
Torrance Extended Stay
Address: 3525 Torrance Boulevard, Torrance, CA 90503
Region: United States > California > Torrance
Amenities:
Business Centre Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #13 of 20 hotels in Torrance
Price range (per night): RM298 - 377
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Los Angeles - Torrance Blvd.
3525 Torrance Boulevard
Torrance, CA 90503
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