Brittney - I appreciate you taking the time to write such a great review. I'm thrilled that you enjoyed your stay at our hotel. I'm so proud of my team, making sure your stay was a comfortable one that felt like you were in your "home away from home". Thank you again for posting your review. I do hope that... More

I appreciate you taking the time to write a review of your experience with us. I am very happy to see your great comments about my staff and how your broken furniture was replaced. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the... More

The staff and I read your review, and would like to thank you for writing such a positive things about our area. I am glad to read that you were pleased with our staff and the service they provided to you; especially Pritika, April and Felicia! Thank you again for your kind words. The staff and I would love to... More

Mary - I want to thank you for taking the time to post a review of your stay. I am proud of our team for making sure your three month stay with us was enjoyable. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our More

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you are unhappy with the hours our employees and Managers work at this hotel. Please know, our Associates hours are based on the occupancy of the hotel and their individual availability. I can assure you, as this hotels... More

We would like to extend our thanks for your recent review of Extended Stay America Union City. It is true that our hotel is very centrally located to many different restaurants, shopping and freeways. We are so glad that you found us as we enjoy knowing our guests can be comfortable with their stay yet be close to all the... More

Wow! We can’t thank you enough for your kind words about your stay at Extended Stay America Union City. It sounds as if our staff really made your stay and that’s so great to hear! Hotels can offer a great product for a guest to enjoy but without great service that product may not be so great after all. It... More

It is with our sincerest thanks that we respond to your recent review of Extended Stay America Union City, Dyer St. Sounds like you had a great stay with us and enjoyed our fully equipped kitchen amenity as well as our convenient location to shops and local restaurants. We are thrilled to hear that our staff was helpful and courteous... More

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Union City - Dyer St. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of... More