We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Union City/San Jose

2.5 of 5
31140 Alvarado-Niles Rd., Union City, CA 94587
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express Union City/San Jose
Ranked #2 of 3 hotels in Union City
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

37 reviews from our community

    Trip type
Traveller rating
    13
    14
    5
    1
    4
Date Rating
Las Vegas, Nevada, United States
1 review
5 of 5 stars Reviewed 6 May 2013

What a professional courteous front desk clerk Shuja M. was during my stay at the Holiday Inn Express. He corrected what could have been a major problem with the parties sleeping arrangements that I was traveling with. The mistake was made by Hot wire.com on my original reservation. There was a miscommunication with the people, rooms and getting the rooms... More

Was this review helpful? Yes
San Diego, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 April 2013

I stayed here for three nights last week. It was my second time to stay in this hotel. I had room 415 overlooking the front of the hotel. There is a lot of traffic and activity in the front of the hotel and the noise could be bothersome if you are noise sensitive. Other than this, I thought my room... More

Was this review helpful? Yes
santa monica
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 April 2013

Chose this place because it was closest to my son's friend who lives in Fremont. The room was a good size with a very comfortable mattress and choice of pillows. The heater was a little tricky to set. The workout room was adequate. The pool has a device to assist individuals with physical impairments. The free breakfast had many choices... More

Was this review helpful? Yes
Placentia, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 March 2013

I'm a Gold Level Priority Club member. I know how to book a room with Holiday Inn as I have done it numerous other times. I booked a King Bed Leisure Non Smoking room. I received a confirmation email (60093336) stating I was receiving my King Bed. When I arrived, everything was normal. I've never had a bad experience with... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Union City/San Jose, responded to this review
11 April 2013

Dear Javier A, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

Northampton, Massachusetts
Top Contributor
59 reviews 59 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 15 March 2013

The staff were wonderful. The room is OK. The location is scary. I didn't feel safe. Stay away from the Walmart. The mall across the street has mainly restaurants and a sketchy Walmart. Not sure if Union City has any good hotels. I would never go back here.

Was this review helpful? Yes
Corona, California
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 14 March 2013

As I posted in my review of a HIE in Tuscon, the HIE chain is starting to show it's age. This place is due for a remodel. First room was on the east side of the hotel and had to listen to a hum from their climate control system outside my window all night long. Then a 5am, a trash... More

Was this review helpful? Yes
Los Angeles, California
Top Contributor
50 reviews 50 reviews
36 hotel reviews
Reviews in 25 cities Reviews in 25 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 26 January 2013

I stayed in this hotel on a business trip. The front desk was helpful at checkin, although somebody was being trained and that person handled my information. It took a bit longer than it should have, but not a big deal. The hotel lobby is nice but not fancy. The hotel appears to be very clean and in good repair.... More

Was this review helpful? Yes
See 2 more reviews by SoCa1l26 for Union City
GMBayAreaInns, General Manager at Holiday Inn Express Union City/San Jose, responded to this review
28 January 2013

Dear SoCa1l26, Thank you for your thoughtful comments and input. We appreciate your attention to detail as we do work hard to keep our hotel updated and thoroughly clean. With limited space in the SF Bay Area, thank you for noting our efforts to improve and work with the limited space that we have. We will certainly share your feedback... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 January 2013

Right from check in I was floored by the rudeness from the front desk. She was obviously bothered that I had interrupted her phone conversation. Aside from that horrible first impression I was pleased with the location, a large movie theater, great restaurants, a grocery store and Walmart. The hotel is on the small side but the room was above... More

Was this review helpful? Yes
GMBayAreaInns, General Manager at Holiday Inn Express Union City/San Jose, responded to this review
28 January 2013

Dear GarciaFamilyMayor, Thank you for taking the time to write a comment. Please be assured that we will share your concerns with our entire team and ensure that customer service is further improved. We hope you will visit us again during your next trip to Union City. Thank you again for your compliments about our rooms and setting. We really... More

Orange County, CA
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 9 January 2013

If I could, I would give 3.5 stars. But I will edge it up higher as a 3 seemed to low. Check in: Front desk person in the evening was very helpful, courteous and professional. The rooms are very nice. Bed is comfy. Pillows were not very comfortable - but doable for the night. The room is spacious, clean and... More

Was this review helpful? Yes
GMBayAreaInns, General Manager at Holiday Inn Express Union City/San Jose, responded to this review
12 January 2013

Dear Kcollett67 Thank you for taking the time to provide feedback. We are very glad that you enjoyed your stay and appreciated our service. We will continue to look for ways to improve our breakfast and bedding options. It is very helpful to hear from our valued guests so we can focus our efforts in the right direction. We sincerely... More

1 review
4 of 5 stars Reviewed 14 November 2012

The hotel was very nice, more upscale than other Holiday Inn Expresses I have stayed at. The front desk was very helpful and also friendly and polite. A nice surprise/treat was the snacks and wine they set out each evening for guests to enjoy! The workout room was sub-par, but it worked for a few quick workouts on a business... More

Was this review helpful? Yes
GMBayAreaInns, General Manager at Holiday Inn Express Union City/San Jose, responded to this review
16 November 2012

Dear WTyoung 13 Thank you for taking the time to comment. We truly love hearing from our guests. We continue to seek ways to improve our hotel and will re evaluate our fitness offerings. As an urban location, we often have space limitations, but will always seek out creative ways to improve our service and amenities. Thanks again for your... More

Hampton Inn Oakland-Hayward
Great value on a similar hotel
Hayward, CA
4 of 5 stars 70 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Union City
Trendy
Comfort Inn Hayward
Comfort Inn Hayward 4.0 of 5 stars 54 reviews
Near the beach
Days Inn Hayward Airport
Days Inn Hayward Airport 3.5 of 5 stars 32 reviews
Show Prices ABS:HotelCheckRates-d77164?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d80772?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Union City
Extended Stay America - Union Ci... 4.0 of 5 stars 20 reviews Crowne Plaza Oakland South Union... 3.0 of 5 stars 74 reviews Holiday Inn Express & Suites Fre... 4.5 of 5 stars 71 reviews Hyatt Place Fremont/Silicon Vall... 4.0 of 5 stars 115 reviews
Show Prices ABS:HotelCheckRates-d79687?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d82444?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d225772?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d258702?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 3 hotels in Union City, ranked by popularity

Been to Holiday Inn Express Union City/San Jose? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express Union City/San Jose

Also Known As:
Holiday Inn Express Union City/San Jose Hotel
Holiday Inn Express Union City/San Jose Hotel Union City
Holiday Inn Union City
Union City Holiday Inn
Address: 31140 Alvarado-Niles Rd., Union City, CA 94587
Phone Number:
Region: United States > California > Union City
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Union City
Price range (per night): RM284 - 499
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Union City, CA! We are located in the heart of the SF Bay Area and at the gateway to Silicon Valley! The new Union City Holiday Inn Express Hotel offers all the modern amenities with the convenient to Oakland, Hayward, Fremont, & San Jose. We are also central to several major universities & attractions including Cal State Hayward, UC Berkeley, Jack London Square, Oakland Coliseum & Arena, Chabot College, Stanford University, Great America Theme Park, and San Jose State University. Located adjacent to the Union Landing Entertainment Complex, our guests can choose from over a dozen restaurants, a variety of shopping options, IFLY (indoor skydiving) and 25 movie screens within walking distance. Choose to dine at Chevy s, Chili s, TGI Friday s, Texas Roadhouse, Applebee s, IHOP, or just pick up a snack at In-N-Out Burger, or Krispy Kreme Donuts. The hotel features an indoor/outdoor solar heated pool, heated whirlpool spa, on-site fitness center plus our renowned complimentary Express Start breakfast bar. Our guest rooms feature free high-speed internet access, coffee makers, iron and ironing boards, two-line speaker phones with voice mail and ergonomic chair. We are central to all Bay Area airports: San Jose, South (SJC), Oakland, North (OAK) and San Francisco (SFO) - each within a 25 mile range. We look forward to serving you on your next visit to the Bay Area! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Expedia, Booking.com, Travelocity, Venere, Hotels.com and Priceline so you can book your Holiday Inn Express Union City/San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Union City/San Jose, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express Union City/San Jose
Show the lowest price for this hotel (from our partners)
Show Prices