This Holiday Inn was very clean, the rooms were comfortable, and a hot breakfast...what else could you ask. Well, let me tell you, the staff was exceptional, friendly, attentive, and what else, I just couldn't put my finger on it, but I felt there was something special there. Thank you for the experience. More

This hotel had everything we needed. We had a room on the 1st floor with a king bed and jet tub. The jet tub was great for giving baths to our kids and they loved it. In the shower the curtain doesn't touch you! The toilet paper location was the only bathroom complaint I had. The room included a small... More

On February 6, 2012, I booked a reservation on line at the Holiday Inn Express Hotel & Suites in Watsonville, CA, for an overnight stay on March 7, 2012. Unbeknownst to me, I booked this room as an "Advance Purchase" rather than a conventional registration (i.e., putting up a credit card to guarantee a room that can be cancelled up... More

This hotel is a good hotel and is everything you come to expect from this brand. My room was nice and the bathroom clean. Although, my room was terribly dusty. Customer service was prompt and courteous. The salt water fish tank behind the counter is pleasant with the eal and the blowfish. Breakfast was good - for free. Not bad,... More

This hotel had everything we needed. We had a room on the 1st floor with a king bed and jet tub. The jet tub was great for giving baths to our kids and they loved it. In the shower the curtain doesn't touch you! The toilet paper location was the only bathroom complaint I had. The room included a small... More

I spent two nights at the Holiday Inn express in Watsonville. It was very clean and the staff were very helpful. I will return on my next business trip. More

Thick, firm, cheap foam pillows are below the quality usually provided at HIE properties. A request for a feather or other alternative pillow was promptly addressed - with the delivery of yet another thick, firm, cheap foam one. But the property, rooms, and breakfast area were clean and well attended, and the property & staff fine overall. More

The staff are what make this perfectly situated property worth the stay. My extremely late check-in made no difference to the enthusiastic clerk who gave me gold level service despite my no-level status complete with a bag of complimentary snacks! The hotel is right off the route 1 exit and across the street from the nicest supermarket in town as... More

After taking a look around the town hotels I decided to stay here glad I did! Clean rooms,mine had a living room,nice pancake breakfast with bacon,inside of hotel looks newish.Housekeeping didn't service my room because I didn't request it but they did give me fresh towels.Front staff was friendly to help me get directions as I was unfamiliar to the... More