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Mondrian Los Angeles

4.5 of 5
8440 Sunset Boulevard, West Hollywood, CA 90069
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Hotel amenities
Mondrian Los Angeles
Ranked #8 of 17 hotels in West Hollywood
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678 reviews from our community

Traveller rating
    259
    201
    99
    59
    60
See reviews for
Families
38
 
Couples
274
 
Solo
48
 
Business
104
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 May 2013 NEW

The hotel service seems almost ancillary to its Sky Bar and restaurant. The decor & design, once contemporary & stylish, is now outdated, uncomfortable and rather tacky as were the staffs (unpressed) uniforms. The king size room and bathroom was smaller than those we experienced in Manhattan, noting no cupboard or drawers and the provision of a curtain in lieu... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 21 May 2013 NEW

This was our second stay at the Mondrian after spending a night there on our honeymoon last year, and I have to say it was even better this time round. Check in was painless and very quick, just what we needed after an 11 hour flight. We were upgraded to an enormous suite with great views, and given a couple... More

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Daniel G, Guest Experience Manager at Mondrian Los Angeles, responded to this review
23 May 2013

Hello Richard2727_12, Drinks, friends, sun and pool!!!! Where was my invite! Sounds like your trip was perfect. Next time you visit us, we will make sure it even exceeds your previous two stays with us! Thanks for the comments and glad you had a amazing time with us. More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

The Mondrian was slightly awkward to access when driving, the small driveway in front of the hotel is where you need to go for the valet. The room was nice and big and clean, with a rather bizarre moveable TV on an ornate looking magic mirror. Half expected the evil witch to come along and start cackling about Snow White...... More

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Daniel G, Guest Experience Manager at Mondrian Los Angeles, responded to this review
23 May 2013

Hi ic060, I would have to agree with you on our driveway being a little tricky to find. But you can't miss our big brown landmark monumental doors at our entrance. That leads you into this Alice and Wonderland fantasy world like you described. The transformation of the pool deck during that day and night is definitely a treat for... More

Muscat, Oman
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

With a hip bustling pool and a fun restaurant Asia Dr Cuba this hotel was a fun stay with couple other friends. Service could be better but then again you wouldnt stay here if that's what you are looking for.

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Daniel G, Guest Experience Manager at Mondrian Los Angeles, responded to this review
23 May 2013

Hi Buddakhan, That's the main reason people choose our hotel is to kick back and have some fun! It also doesn't hurt when you have an awesome restaurant and pool deck to chill in the afternoon and let loose at night. We pride ourselves on delivering a great guest experience so surprised about your service comment! Very disappointed to hear... More

Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2013

Good location, very nice design, cool pool with the famous SkyBar with great mood and cocktails, and the Asia de Cuvba restaurant. However, the room was small. Valet service was available in 20 minutes.

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See 2 more reviews by AlexanderBlanc for West Hollywood
Daniel G, Guest Experience Manager at Mondrian Los Angeles, responded to this review
21 May 2013

Cheers AlexanderBlanc, Glad you enjoyed our hotel, with some killer amenities. Hope you where able to try our famous mojitos while you where relaxing pool side. Next time you book a room with us contact me directly (Daniel.gonzalez@mhgc.com) and I will upgrade your room to a bigger one. Thanks for the comments. More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 12 May 2013

This hotel has so much potential....the location is central, great pool, love the Sky Br (although not much of a scene), amazing Asia de Cuba restaurant, amazingly spacious/ bright rooms...however their customer service doesn't much all the positive things I mentioned above when it comes down to the hotel. I'd hate to point fingers at departments and mention what went... More

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Daniel G, Guest Experience Manager at Mondrian Los Angeles, responded to this review
17 May 2013

Hi kookla, We appreciate the feedback! I would like you to contact me at your earliest convenience to discuss the issues that you experience. You can reach me at daniel.gonzalez@mhgc.com. On a side note, I am so happy you enjoyed Asia de Cuba. I love that place... the mojito fries should be illegal they are so good. Next time you... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 12 May 2013

From the moment we got there, the staff were helpful friendly and welcoming. Just what you need after a 10 hour flight. The room was clean and tidy with good information of what was going on in the hotel and amenities. What I found particularly good was the concierge service. Not only were they willing to help, they had the... More

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Daniel G, Guest Experience Manager at Mondrian Los Angeles, responded to this review
17 May 2013

Cheers kahralahra, Ouch! 10 hour flights are brutal!. But seems it was well worth it because you got to stay at Mondrian LA! Our concierge staff is an amazing part of our hotel. They are so knowledgeable of the surrounding restaurants, clubs, bars and history of West Hollywood and LA. They are plugged into the area and can get you... More

Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 10 May 2013

I stayed at the Mondrian in West Hollywood in March while visiting my son. I picked this hotel for it's proximity to his apartment. The check-in process was easy, but the front desk personnel were not as friendly as they could have been and instead of showing me to the elevator and explaining how the room key was required to... More

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Daniel G, Guest Experience Manager at Mondrian Los Angeles, responded to this review
14 May 2013

Hello travelbug90587, Besides Asia de Cuba and Skybar, it sounds like you experience wasn't up to Mondrian standards. At your earliest convenience, I would like for you to contact me so we can further discuss your issues. I can be reached at daniel.gonzalez@mhgc.com. Thank you very much for your time and we hope to win you back! More

Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 May 2013

This is a nice hotel but the disorganization of the front desk does not set a good tone for your stay. If this component could be worked out it would be a better experience. I did get a good price on the hotel ($300 or so) which made it more tolerable. This is however a good hotel. The bed is... More

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Daniel G, Guest Experience Manager at Mondrian Los Angeles, responded to this review
14 May 2013

Hi travelrevi, I am extremely disappointed to hear that your trip started off a little rocky. The front desk staff is normally on top of their game, so it's extremely rare to see a complaint of this nature. But glad to see that your trip was turned around. Our rooms make our hotel. The beds are super comfortable like you... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 1 May 2013 via mobile

Great customer service! This was our first stop of our honeymoon and the perfect start to our American trip. Our designated room wasn't ready yet as we were early, but we were quickly upgraded to a junior suite overlooking the pool so we didn't have to wait around. Super trendy decor, amazing comfy day bed and perfect outlook. We dined... More

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Daniel G, Guest Experience Manager at Mondrian Los Angeles, responded to this review
9 May 2013

Hi Amanda C, First off... congrats on being newly wed's! I am sure you look absolutely looked stunning in white. I am so happy that everything was perfect on your honeymoon. I will have to agree with you that our hotel is uber cool. The decor, food, views and service is what brings guests back year after year. Hope you... More

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Additional Information about Mondrian Los Angeles

Also Known As:
Mondrian Los Angeles Hotel
Mondrian Los Angeles Hotel West Hollywood
Mondrian Hotel West Hollywood
Address: 8440 Sunset Boulevard, West Hollywood, CA 90069
Phone Number:
Region: United States > California > West Hollywood
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in West Hollywood
#6 Luxury Hotels in West Hollywood
#8 Family Hotels in West Hollywood
#8 Business Hotels in West Hollywood
#9 Romantic Hotels in West Hollywood
Price range (per night): RM811 - 1,509
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
This new incarnation of one of the original luxury boutique hotels draws its inspiration from the serene coastal landscapes of Southern California and captures everything the Sunset Strip stands for – excitement, invincibility and glamour. Entering Mondrian through its signature, thirty-foot mahogany doors, guests are bathed in a sensuous daylight that highlights the creamy whites and warm marigold palette of the entryway. ... more   less 
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