Stayed in an Executive Suite for 2 nights. The wifi was intermittent. The toilet backed up. Service in the restaurant was non-existent. Service at the pool was slow and rude. Maid showed up as I was getting ready for dinner. Room was still only partly cleaned. I will not return. I recommend you find another hotel. More

My 3rd or 4th stay at Westlake was two months ago, and I am increasingly bummed out about how the service & attention to detail (and guest experience) has slipped. My biggest pet peeve is the constant lack of towels at the pool. This has been the case every time I've stayed there. Every time, I always walk to the... More

Beautiful place!!! But please make sure befor checking In to one of there rooms you go with one of there managers to inspect everything from top to bottom or you will be suppeised with existing damages but you will end up paying for it... Becareful there are much better properties in santa Barbara or even at the Westlake four seasons... More

This was my first stay at this hotel, travelling on business but stayed over the weekend because I flew in from Europe to LA and wanted some time to recover. The Hotel is attractive and the grounds and general setting are very nice indeed, especially for the price I paid for Saturday and Sunday nights. The reception staff were excellent.... More

I have stayed in this hotel a dozen times over five years while traveling for business near Los Angeles. The hotel is a perfect cure for the big-box hotels. The rooms are clustered into "villas" within the property. The rooms are updated, clean and quiet, with traditional furniture-- the opposite of many of LA's modern hotels that come off a... More

We stayed here for my sister's wedding the 2nd weekend of April. The rehearsal and groom's dinner were Wednesday night followed by the wedding on Thursday. Overall, we enjoyed our stay. Resort was about the right size - not overly big. The food at breakfast, lunch and dinner were really good at the onsite restaurants. My wife's a picky eater... More

I liked this place from the moment I walked thro the door. Picturesque with a lake & a golf course. The problems start when you get to your room. Little things that wouldn't take too much to correct; like the faucet facing in different directions. I was woken next morning by the person in the next room taking a shower;... More

Wonderful place for a getaway, grounds are immaculate, rooms are big and clean some with a fireplace and the staff extremely nice. The only negative was room service which took it's time and did not deliver the goods otherwise it's a great place. More

This is our third time at Westlake Village Inn. The rooms seem improved since we last stayed in cleanliness and quality. The pool area is really nice with heated pool and jacuzzi. The grounds are gorgeous with beautiful plants, streams running through the grounds and a small lake. Now for the negatives. The staff at the front desk are a... More