I stayed at this hotel recently because I came back from a business trip late one evening, only to have to leave early the next morning. Denver's Airport is far outside of the city.
Overall, the stay was alright. The internet worked flawlessly, and the room was clean and updated. Checkin was only okay by Marriott standards, but again, it...
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Thank you very much for sharing your feedback. We hope that when you travel to Denver again, we will be your first choice.
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We have been long time fans of the Marriott chain of hotels and will pick them when we travel. The are always updated, clean, and with great service but our stay at the Fairfield Inn & Suites at the Denver Airport warrants writing about.
The elevator at our end of the hotel was out of order requiring us to walk...
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Thank you so much for sharing your feedback with us. I am genuinely sorry that you experienced so many issues during your stay. As you mentioned in your review, the hotel is just finishing a $4.2 million dollar renovation. The elevators were being remodeled, the spa was being upgraded and a new cabana was being built for the patio. I...
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I briefly stayed at this location for business, and it was a good experience. Located in a plethora of hotels close to the airport, my company chose this hotel for me, but I think they did a fine job.
My co-worker checked in for me earlier in the day, so I cannot comment on that. My room, on the third...
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Thank you so much for your wonderful feedback. The hotel has just undergone a $4.2 million renovation! We absolutely love our new keys too... no more issues with your phone or credit card causing the room key to be inoperable. We look forward to seeing you again when you return to Denver!
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They had front entryway construction when we arrived so we had to find a different way into the building. There we were - two women - at 10:00 p.m. walking around the outside of the dark building trying to figure out how to get in. We found a side entrance around the corner and made our way to the registration...
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Thank you so much for your feedback. Please accept my sincerest apologies for your concerns about safety. While we were re-tiling the foyer, our goal was to clearly direct all guests to another door that was clearly visible at all times from the front desk. Safety and security are our biggest priority. In addition to that we added additional lighting...
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Our stay was very nice. The beds were quite comfortable, the room was nice and clean, and the breakfast was good, but the thing that made our stay the most enjoyable was the staff. They went out of their way to accommodate the guests. (Not only our family, but others also.) They seemed to make everyone feel completely comfortable and...
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Thank you so much for your kind feedback! We hope that you will choose to stay with us again in your future visits to Denver.
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We stayed for one night and had no issues other than the internet. That is what caused me to not give it a higher rating. The internet kept going up and down causing us to have to restart and begin our work again IF it reconnected with the first try. VERY annoying and time consuming. I hope it was just...
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Thank you so much for your feedback. We have recently upgraded our internet service to better serve our guests. This process was just completed, so there are still a few times when they are working on it. My apologies for any inconvenience this may have caused. I'm sincerely glad you enjoyed the spacious rooms, comfortable beds, and liked our newly...
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Overall great hotel and great for close stay to DEN Airport. VERY comfortable beds/pillows. Very clean
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Thank you for your kind comments! We're sincerely glad you enjoyed our brand new beds and newly renovated hotel!
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Everything looks great on the web site, but do yourself a favor and CALL ahead to see if the renovations are finished. Major work being done throughout the facility during the week of 4-9 March 2012. The SPA was out of order for the entire week complete wings were "closed" and the entire facility carried the smell of paint, wallpaper...
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Thank you so much for sharing your feedback. Please accept my sincerest apologies for your poor experience. We are now done with the vast majority of the renovation- especially the items that impact guests from a sound and smell perspective. The renovation should have been noted clearly on the Marriott.com website. Again, my sincerest apologies if this was not apparent....
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Stayed here at the end of a business trip so we'd be close to the airport. As others have commented, the renovation takes a bit of the 'Marriott' atmosphere away---the lobby/check-in area was being worked on when we arrived. Not so inviting, but then again, how nice that they're updating the place.
Rooms are nice--nothing special, but clean and comfortable....
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Once the renovation is complete, it will be much better. Try to stay in one of the new rooms. They're quite nice.
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We are so pleased you enjoyed the new rooms! We hope that you will come back and view the finished product, now that the renovation is almost complete. Again, thank you for your feedback.
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