I stayed at the hotel for 10 days and, considering the prices they charge, I felt they could have managed it better. The recurring theme was the words 'I am sorry' uttered by the staff. Because of my husband's platinum status at the hotel, we had access to better rooms and the 22nd floor that serves breakfast and free coffee/water/sodas.... More

I stayed here for two nights on business. The check-in was prompt. I was put on the spg floor in an access room, which is configured for wheelchair access. This was my only slight complaint about the stay. There was no bathtub and the shower was simply an open floorspace, so the water went everywhere. The lighting in the bathroom... More

Hotel went above and beyond our expectations! The executive suite on the 22nd floor offers phenomenal views and a dream bed to boot. The staff was all friendly, knowledgable, and helpful. Brooke, Hannah, and Francisco made our stay here at the Sheraton first-class. I would recommend this hotel to any and all who are looking for a comfortable, elegant, and... More

I've been staying at this location and Fransisco at the front desk was extremely helpful with setting me up in a perfect room. I am not easy to please and this location blew my expectations out of the water! I give this Sheraton a perfect rating

Hotel is located in downtown Denver, on the 16th Street Mall, which is still a work in progress. During the day, no issues with roving around, going to all the stores. There's a big Barnes & Noble a block away that has great selection and coffee/pastry bar with very personable staff. By 8PM, stores close and the neighborhood is rough.... More

This hotel is making a wonderful transition. Arrived on a Sunday. Wireless would not work in my room. Called operator and got tech support. Was advised no tech support available on Sunday. Really? This is a big conference hotel. Lots of nice changes and improvements under way. But for this problem, five stars. Check out Yard House restaurant in hotel.... More

Stayed here in April, front desk personnel very friendly, helpful all that you'd expect. The gym Really is fantastic and was a big reason I booked this hotel. The service in the restaurant is close to terrible. Especially for breakfast. We were in the restaurant every morning at 6:30 am, not crowded at all...but the slow service would make you... More

I was here last week for our companies national conference. Speaking with the other attendees I seemed to make out better than them. They were dealing with cursing neighbors and alarms going off in the middle of the night. I had none of that. The only issue I had was the closet door came off the hinges and fell on... More

Wow. I wish more hotel chains would follow this lead. I am very persnickety about the cleanliness of my sheets, towels, bathroom. I can't stand finding any long dark hairs in my sheets (I have short, blond hair so it is rather obvious which ones belong to me v. others) or in the bathroom towels, floor, etc. You'd be surprised... More