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Quality Inn & Suites Hotel Reviews, Glenwood Springs

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Quality Inn & Suites

2.0 of 5
2650 Gilstrap Court, Glenwood Springs, CO 81601
Hotel amenities
Quality Inn & Suites
11 traveller photos
Ranked #19 of 24 hotels in Glenwood Springs
4.0 of 5 stars 98 Reviews
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98 reviews from our community

    Trip type
Traveller rating
    36
    28
    17
    11
    6
Date Rating
1 review
“Stinky & overpriced”
2 of 5 stars Reviewed 14 May 2013 via mobile

Stinky room deodorizer, torn bedspreads, inadequate parking for trailers, near empty vending machines. We asked for a non-smoking room. we hauled all our luggage & dialysis equipment up to the 3rd floor. When we returned from the store with dinner the 3rd floor hallway reeked of cigarette smoke. A complaint to the front desk ellicited only a shrug and the... More

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Raytown, Missouri
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
“Not well maintained, lackluster at best”
2 of 5 stars Reviewed 7 May 2013

So this place looks WAY better as advertised online than it is. We got in kinda late. Tthe guy that checked us in was very friendly. Parking was super convenient. We opted for a private whirlpool suite since we were staying in town a few days and wanted to treat ourselves.The room was not what we viewed online when we... More

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See 7 more reviews by Sarah B for Glenwood Springs
Toronto
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Noisy Night”
2 of 5 stars Reviewed 8 April 2013

We were passing through Glenwood Springs ad spent one night at the Quality Inn. It will be our last. There was a train track that ran behind the property and the trains ran sporadically throughout the night. I feel the hotel should have advised us of the trains before we agreed to stay. You would have to go a considerable... More

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Tina L, Manager at Quality Inn & Suites, responded to this review
22 April 2013

Thank you for staying with us. The train track runs the complete distance of Glenwood Springs. To some, it is charming and to others a bit annoying at times. I apologize that it was noisy for you. Allof the hotels in the area experience the same difficulties with the noise. I hope you choose to stay with us again. More

Highland Village, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Nice view of River but would pass next time”
3 of 5 stars Reviewed 25 March 2013

Okay Hotel but our room with a view of the river was starting to look a little run down. The recliner was partially broken and the beds didn’t look very fresh when we walked in. Also, we had a room next to the workout room and our walls, TV and Furniture shook up to 10:00 p.m. and bright and early... More

Was this review helpful? Yes
See 2 more reviews by shawntellscott for Glenwood Springs
Tina L, Manager at Quality Inn & Suites, responded to this review
22 April 2013

Thank you for sharing your thoughts on the property. We are doing several updates to the rooms and property overall. I hope you do decide to give us another chance and let us know how you like the updates. More

Denver
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Needs some work”
2 of 5 stars Reviewed 16 March 2013

I have stayed here before and it was alright. I am not sure if I just got a bad room this time or what. This hotel is in need of a remodel. My room had a few issues. The tile on the bathroom floor was cracked and very loud when you walked on it. There was a puddle of some... More

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Tina L, Manager at Quality Inn & Suites, responded to this review
22 April 2013

Thank you for taking time to make your comments. We are in the process of several room updates this entire month. I hope you come back again soon to see the changes and updates we have made. More

Clearwater, FL
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
“Great Value-Has Everything (4.5 stars)”
4 of 5 stars Reviewed 14 March 2013

Paid $47 for this place on Priceline and was not disappointed in my meager investment. My wife and I wanted to go to the Hot Springs for her birthday. This hotel is in a decent location about 10 minutes from the springs and about 5 minutes from restaurants and shopping. It's right next door to a DQ/Orange Julius which was... More

Was this review helpful? Yes 2
Tina L, Manager at Quality Inn & Suites, responded to this review
22 April 2013

Thank you for your nice compliments. I do apologize for the reception not being up. It runs from 5-7 nightly. Please try us again the next time you are in Glenwood. More

Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed 13 March 2013 via mobile

We had a family get together here. They were so accommodating for us! My nephew is disabled and they went out of their way to make him comfortable. The continental breakfast was better than a lot of more expensive hotels I have stayed at. We will be returning.

Was this review helpful? Yes
Tina L, Manager at Quality Inn & Suites, responded to this review
22 April 2013

Your comments are appreciated and I look forward to sharing them with the staff. Please call the hotel directly when are you coming next time and we can share any specials we may be running. Glenwood has been referred to as America's funnest city and we try to offer local deals whenever possible. More

Denver, Colorado
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“SURPRISE STAY”
5 of 5 stars Reviewed 11 March 2013

Stopped unexpectedly in Glenwood Springs during our move from Ca to Co d/t food poisoning. We had our cats in the car and found other area hotels unwilling to rent their pet rooms to cats even if they stayed crated. The gentleman at Quality Inn welcomed them and didn't mind if they were crated or not. We were willing to... More

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Tina L, Manager at Quality Inn & Suites, responded to this review
22 April 2013

Thank you for your nice compliments, they will be shared with the staff. I'm glad we could accomodate your four legged family members as well. Please do stay with us again! More

Effingham, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Just plain sad”
1 of 5 stars Reviewed 22 February 2013

I travel all over the country for my job and try to always stay at a choice hotel because I know what I am getting for my money in almost every instance...not so with the quality in Glenwood Springs. A co-worker and myself stayed 7 nights and let me say...NEVER again. First night I informed the front desk I had... More

Was this review helpful? Yes 2
Tina L, Regional Manager at Quality Inn & Suites, responded to this review
25 February 2013

On behalf of our entire staff we apologize for your experience. I thank you for bringing up some issues that need to be researched. We were aware that there was an alarm malfunction that was repaired but the other comments are the first of that nature. Breakfast has been updated, meets all Quality requirements and has hot items rotated throughout... More

Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Decent for the price”
4 of 5 stars Reviewed 3 February 2013 via mobile

We've stayed here previously but I thought I would address some concearns from other reviewers as this is our prefered hotel in Glenwood. First, the rail noise. You have to understand that there is no hotel in Glenwood Springs that is not near the railroad. If you don't want to be near the rails, dont stay in Glenwood Springs! That... More

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See 5 more reviews by biggertrux for Glenwood Springs
Tina L, Regional Manager at Quality Inn & Suites, responded to this review
7 February 2013

Thank you for your well written and thought out response. I appreciate your commendations and will share with the staff. You really hit the point when you said the rail is everywhere in Glenwood. It is, and in fact some people, myself being one, enjoy it. It's part of the town and has been since 1887. We are so fortunate... More

 
 
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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel
Quality Inn And Suites
Quality Hotel Glenwood Springs
Quality Inn Glenwood Springs
Glenwood Springs Quality Inn
Address: 2650 Gilstrap Court, Glenwood Springs, CO 81601
Region: United States > Colorado > Roaring Fork Valley > Glenwood Springs
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 24 hotels in Glenwood Springs
Price range (per night): RM281 - 466
Hotel Class:2 star (2*)
Reservation Options:
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Quality Inn & Suites
2650 Gilstrap Court
Glenwood Springs, CO 81601
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