We always stayed at this hotel. About 4-6 times a year. Now we will have to find a new "home". The breakfast was better, but the rude lady on May 5 in the morning at the front desk killed it for us to come back. I have to say the customer service is a must and this place hired an... More

I made a last minute decision(with worry!) to book my family a room in the Oak Ridge Lodge. I had read the reviews here and I was trying to stay anywhere but there! I really wanted to be close to the hot springs but not have to pay the outrageous cost of the hotel The Springs Resort which is part... More

I have stayed at this hotel a lot in the past. It is a great value and location across the street from the springs and walking distance to several restaurants. This time wasn't so good. We went to the pool and swam some in the nice warm water then decided to go to the hot tub on the deck. The... More

We stayed here for 4 nights. I inquired about the "out of order" notes all over the laundry facility. There was never an explanation given for the laundry being out of order. The bed skirts were filthy and literally falling off of the bed. They were mauve and the duvets were red and black. Not very attractive to say the... More

The staff was pleasant and cooperative. The heater in our room made so much noise that we had to turn it off and then wake up and turn it on when we got cold. The bathroom fan did not work. The hotel odor lets you know they allow smokers. The continental breakfast very skimpy.

My wife and I have stayed at this motel a few times. The big reason we stay here is it's across the hot springs and sentimental value to the town. Every time we have stayed, the hotel staff was very helpful and kind. This last stay (2/12/13) was no exception. Very friendly and did what he could to get us... More

The lodge is beautiful, and the staff was very welcoming. I would be awesome if the restaurant and bar hours could be extended, as both provided a wonderful experience. My overall stay was very enjoyable and relaxing.

After reading some negative reviews, I was skeptical when booking a room here, however I was impressed. Upon arrival, an employee named Christina greeted me. She was professional, fast, friendly and well-informed. I was able to check in a little early. My room was clean and had the basics. Wi-Fi was fast and free, the beds were soft and comfortable,... More

Wasn't for sure about this place especially after learning they were no longer affiliated with BestWestern. Checked in under a very reasonable rate fit the middle of January and ski season ($68). No this place is nothing fancy but when you're skiing all day and hitting the springs or the sights at night then all you're doing is sleeping there.... More