My family has stayed at The Lodge for the past 6 winters. We have stayed in two different units during this period, and look forward to our return to Steamboat every Christmas. While the snow may come and go, the wonderful, friendly service we receive at The Lodge is amazing and consistent. The Lodge is well situated for 5 minute...
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Dear Mr. and Mrs. Miles,
Thank you for taking the time to review the Lodge at Steamboat on TripAdvisor. We always enjoy seeing you and your family over the Christmas Holidays and look forward to your return again next year. Thank you for your loyalty and patronage over the years.
Regards,
Patrick Delaney
General Manager
generalmanager@steamboatresorts.com
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We stayed in room B-105, a 3/3, on January 21-28th 2012 along with a much larger group. We stayed here several years ago with much worse reviews. They promised us much better rooms and they delivered.
Some good things: Granite countertops (tiles not slab), spread out bedrooms, OK location (walk to slopes, 400 yards), updated, hardly any noise from rooms...
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Dear Kegabeer,
Thank you for your recent favorable review of The Lodge at Steamboat. We always enjoy seeing members of the Florida Ski Council and the Jacksonville Ski Club. The Lodge at Steamboat is ideally suited to large groups because we have 120 individually decorated condominiums. With such a large number of units, we try to have something for everyone...
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Pros. Friendly, helpful desk staff. Good shuttle service by Steamboat resorts. Coffee, donuts and a fireplace are available while waiting for shuttle. Easy walking distance to Gondola Square if you know the short cut. This 3 BR unit is close to the hot tub and laundry but shielded from noise. Nice view of the mountain from the living room.
Cons....
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Dear OldDukeDoc,
Thanks for your recent review on Trip Advisor. I am glad that you enjoyed your stay. Our friendly staff, excellent shuttle service, and amazing donuts always receive great comments. Your comments regarding the unit B105 will be shared with the owner and we will work to improve the unit – you are right that old CRT televisions and...
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My wife and I stayed in Unit B-304. It was nice, although dated. Bed was nice and firm. Friendly staff. Our unit is on the end and no one stayed below us, so we had no noise problems, except when someone checked in next door.
At the suggestion of staff, we rented skis at Terry Sports, as they are next...
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Dear Mr. Francko – Thanks for your nice comments regarding your recent stay at The Lodge at Steamboat. I understand that the shuttle can be confusing from time to time and can assure you that we are taking steps to better explain the schedule to guests. I look forward to seeing you again in the future.
Patrick Delaney
General Manager...
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A distinctly bad experience. Problems centered around poorly stocked and unsafe kitchen and shocking bad service, esp. housekeeping. Was traveling as a family with 4 kids aged 4-10 and staying in 2BR unit.
Kitchen: Horrible equipment quality as well as content. Knives infinitely worse than the usual bad knives you find at rental condos. Absolutely unusable. Meager equipment: One badly...
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Dear Guest,
I am sorry to hear that you did not enjoy your recent stay with us. I spoke with you at the Front Desk and thought that we had addressed your concerns. Please know that we are currently going through the units to inspect the pots and pans and will replace them as needed. We take great pride in...
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Excellent and friendly staff. Top notch quarters! Quick shuttle to the gondola.
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Mr. Stanley,
Thanks for your recent comments. I am glad that you enjoyed your stay. We look forward to welcoming you back again soon.
Regards,
Patrick G. Delaney
General Manager
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This was my third stay here and I've never had a problem. Our ski council runs a trip here every December and this is the preferred lodging. As others have mentioned, the condos are individually owned and because of that, the amenities can very. We were in unit B105, a 3 BR unit, which was great. King beds in two...
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Thank you for your favorable review regarding The Lodge at Steamboat. We always enjoy and appreciate the Crescent Ski Council. Like you, many of your skiers have come year after year and our long term and attentive staff enjoys seeing you all return. Your favorable comments regarding the staff will be shared with all.
The Lodge at Steamboat has been...
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This place is situated in a great spot. The Lodge is basically the first place you walk to after passing the mountainside & ridiculously priced places next to the ski area. A fast walker can be to the bottom of the gondola in 5 minutes. Nice places, lots of space, very clean and well kept. My only complaint is that...
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The location is ideal to the ski area, walking or shuttle depending on your preference. Lots of conveniences for skiers ie. equipment storage areas, coffee, tea, cider and pastries in the office, computers w/ internet access available free of charge.
The kitchen was well supplied with essentials for cooking. The great room was comfortable for all of us together.
The...
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The Lodge at Steamboat is conveniently located near at the base of Steamboat's Mt. Werner, mere steps from the gondola, many restaurants and shops. You can walk, but we took a shuttle that ran approximately every 10 minutes. There is also a shuttle that transports you to town every thirty minutes.
The 3 bedroom suite we stayed in had everything...
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