We arrived late at night from the west coast and didn't leave the hotel until 11am the next morning. We came back later that afternoon to find that our room had not been cleaned. I complained, but apparently there was nobody in housecleaning to do anything about it. I asked that the waste baskets be emptied and that we would... More

The first time I stayed here, a few months ago, I got in late and was woken up by 65 tourists leaving the hotel at the crack of dawn. The hotel manager gave me a comp for the night. This time they accepted the Roomsaver.com coupon for $ 79 and the desk manager gave me a coupon for a free... More

Great place to stay. I liked it from the walk through the front door. Sara has a great sense of humor. Very pretty too!!!! More

I travel weekly to the Enfield, CT Holiday Inn which is located just south of Springfield, MA. I work at a car auction in Winsor, Connecticut. This hotel has all the accomadations, Gym, Pool, Restaurant, clean rooms. I am lucky I found this hotel, because I often forget to make my reservations for the following week! Thanks to Sarah who... More

Many thanks to Sara and Andrew at the front desk for helping to make our stay pleasant and friendly Our room was clean and comfortable, room cleaned and beds made each day in a timely manner Looking forward to staying here again Dinning room staff was courteous and helpful More

Not only was this hotel well kept and offering a plethora of amenities including basketball, volleyball, tennis, or swimming...the service was excellent as well! Many thanks from the UCSC men's volleyball team to Sara at the front desk, who was readily available to help us with all of our potential questions. And to top of the flat screens and free... More

Sara helped us find the hotel and then checked us in. She was fast, courteous and friendly. More

This has been one of the most pleasant stays I’ve had in years. The first thing I must say is, when checking in to a Hotel, everyone wants to see a Happy and Warm smile. When I checked in to the Holiday Inn, the atmosphere was like being at home. I felt welcome and relaxed. The room was clean, and... More

We had not idea what to expect when we booked this hotel at the last minute, but we were thrilled with our stay. Reading the other reviews, it could have gone either way! We had a great, clean room. The kids loved all of the recreation activities offered. And the front desk was out of their way nice! We will... More