Clean spacious rooms, clean hotel, great value, great location and GREAT STAFF!! Especially Liz, Michelle, Melissa, and Rachel! Highly professional, friendly, and courteous. My family and I just ended a three week stay while a renovation project was going on at our house. I would go back anytime and recommend this to anyone visiting the area.
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Dear valued guest,
Let me start by thanking you for completing the TripAdvisor review regarding your recent stay at our property. Your feedback is very much appreciated. I truly appreciate your comments "Clean spacious rooms, clean hotel, great value, great location and GREAT STAFF!! Especially Liz, Michelle, Melissa, and Rachel! Highly professional, friendly, and courteous".
Sincererly,
Gus Szkotnicki
General Manager
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This is a well run hotel, the staff was very friendly,everyone who walk pass you greeted you with a smile and said hello can I help you very professional staff in this hotel, I never went to hotel and have the general manager(Gus)that interact with employees and guests he was in the lobby/breakfast area and greeting the guest all hotel...
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My stay was excellent the people and service were perfect. I enjoyed every minute of my stay thanks to the courteous employees.
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Dear Vivian,
We truly appreciate your kind words about our "people and service were perfect. I enjoyed every minute of my stay thanks to the courteous employees". We strive every day to provide an exceptional experience for our guests and we’re very pleased to hear that we succeeded. I hope when your travels bring you back to this area you...
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I will have to say there is not too many hotels in this area that are clean. The staff is very friendly here and the rooms are very clean. Great breakfast
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Dear Valued guest,
We just wanted to send out a quick thank you for your great review of our Best Western PLUS Black Rock Inn. We strive to give our guests a memorable experience with superior service and a guest room that is known for being "Ultra Clean." We hope to have you stay with us again should your travels...
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Stayed in this hotel for a one night business trip and it not only met but exceeded my needs. The staff as very helpful and courtesy and attentitive to my needs. The rooms are neat and clean the hotel overall is very clean and up to date. Would recommned this hotel to anyone looking for a nice place to stay...
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Thank you very much for the review. We appreciate you chose The Best Western PLUS Black Rock Inn. I will share your comments with our team and look forward to your return
Gus Szkotnicki
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I've been to Bridgeport twice for business. I was told to stay in Fairfield (towns are side by side). Looking at the different options, the Black Rock Inn was the best choice. The staff are friendly and take good care of you. The continental breakfast was standard fare but free is always good. The hotel is close to where I...
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Dear Valued Guest:
I am delighted that you enjoyed you stay and thank you for taking the time to post a review. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. Please don't hestistae to contact...
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Great service. Melissa was very helpful and very pleasant. she made our stay wonderful.
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Dear Valued Guest:
I am delighted that you enjoyed you stay and thank you for taking the time to post a review. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. Please don't hestistae to contact...
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I have been really impressed, I would compare this hotel to a Marriott / Sheraton / Hilton very professional staff I have to point out one that went above and beyond I was having trouble opening my door and I saw Martha who help me and told me about the breakfast, gym, and area restaurants that was very nice of...
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Dear Valued Guest:
Thank you for taking the time to post a review. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We will be sure to share your comcerns with our staff to ensure we...
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A very adequate hotel when visiting the Fairfield area. Since the options are limited, this is probably the only choice. The room was very clean comfortable. The room layout was what you would expect for a mid-range hotel and provided most amenities. The staff was very friendly and I was greeted warmly every time I entered the hotel.
The price...
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Dear valued guest,
Let me start by thanking you for completing the TripAdvisor review regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. I am am delighted to hear...
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Checkin staff not very welcoming or friendly. Our expensive king size room was awful, small with very tiny windows and hair in the bathroom....won't stay again.
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Dear Guest,
Thank you for taking the time to post a review. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We will be sure to share your comcerns with our staff.
Gus Szkotnicki
General Manager
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