The location of this hotel (right next to the train station) and the low price (compared to other Hartford hotels) were what attracted me. I also liked that it had a shuttle in to businesses in town in the morning. There is free internet that worked fine in my room. The staff at the front desk was very friendly and... More

Second time staying here and been pleased both times. Price is reasonable for a great downtown location and had a great view of the capitol building. I came early so no rooms so I hung out in the lobby area. The staff was very attentive and brought me over my keys as soon as the next room became available. They... More

This hotel is in a great location and one side of the hotel has beautiful panoramic views of the Capital building. It's very pretty. Internet service in the room was always reliable which is a big plus. But that's where the good ends. The thing that probably annoyed me the most was the heater/air in the room. They are the... More

I walked into the lobby of this hotel to make a reservation. It was about 7:00 pm. The entrance was not very bright and there was no one at the front desk. I looked around and sitting in the corner were two people (a man and woman) talking and having a good time together. When I said hello the woman... More

having stayed in many hotels of a wide range of qualities, this falls on the high side of poor but i gave it an average rating out of fairness. front desk staff was friendly and obviously making an effort to do a good job which is appreciated. after that there is nothing good to write about. the hotel is old,... More

Stayed here on a saturday night while attending a concert at the nearby xl center. Staff was very good in assisting me. Hotel building is very dated and room was tiny. Location is a 3 minute walk to xl center. Breakfast was not ready the next morning and we left after just having some eggs. Room was clean but in... More

Honestly the worst hotel of the past 50 I have stayed in. The front desk staff spend more time talking to the other employees than taking care of the customers. They have no decision making authority, a problem magnified by a manager and assistant manager both away for a week of training (God knows they need it). When I reported... More

Man, I have stayed in cleaner rooms, and stood in cleaner showers. Room phones seemed to be props. Still, I've seen a lot worse too. Front desk was really busy but seemed nice. I'll look elsewhere next time but won't be upset of its where I end up.

Very nice, good parking. A bit of a walk but reasonable pricing. We went on business, so it was a perfect stopover. On other hand, lots to see nearby and restaurants withing walking distance. Would use again. If wanting a quick stopover in downtown take a look.