This Red Roof Inn is a bit on the shabby side, but the staff are pleasant and the price can't be beat--especially on Memorial Day weekend. While the rooms could use an update, ours was clean and comfortable, and we had fresh towels and toiletries each day without having to ask (and they didn't mind cleaning around our pet cages)....
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Stayed in the Red Roof during a recent family weekend getaway to Mystic aquarium and seaport. For the price you can't find a better location with its proximity of all the attractions. Its very close to the casinos, Mystic aquarium and seaport. Lots of stores nearby as well as a great beach with boardwalk. Easy on/off route I-95.
We were...
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Stayed in this Red Roof Inn during a recent business trip at the Mohegan Sun. The rooms have no amenities at all anywhere ( no iron, no hair dryer, no laundry bags, no on site laundry, no microwave in rooms or in lobby area to heat up food or coffee or anything that requires re heating). The management when asked...
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Dear Valued Guest:
I apologize your stay was less than perfect. All our rooms have iron and ironing board , hair dryers and coffee makers. There may not have been a microwave and microfridge in your room because only our Superior King rooms have microwaves and microfridges. You are correct that we do not have a microwave in our lobby...
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Not the best, but tolerable if need be..
Semi-affordable accommodations in a small city where your options are very limited.
I slept okay. Coffee and local phone calls were free, but nothing else.
Customer service was annoying. Clerk at the front desk stood there and chatted on the phone with her boyfriend/girlfriend/significant other for 10 minutes while I stood there...
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Dear Valued Guest,
Thank you for contacting us via TRIP ADVISOR about concerns you had about your stay in August 2011. I want to take the time to personally address the concerns you had about your visit in the New London area.
I certainly don't want your stay to be tolerable. I have recently taken over as General Manager of...
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A friend of mine recommended the Red Roof Inn to me because I was going to a concert at the Mohegan Sun Arena and was considering an overnight stay somewhere. She had told me how she stays there every year when the Ms Connecticut Pageant is going on. She said how clean and nice it is and the price is...
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Traveling up I-95 and my travel mate insisted we find an inexpensive room for the night. Via AAA we found this hotel just off the hwy. I was reluctant, but it was only for one night. I was pleasantly surprised that the room was very clean. It appeared that it may have been updated within the last few months. It...
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Very inexpensive but clean and comfortable. I got the king-sized bed and was impressed with the size of the room for an inn of this price. Comes with soap and shampoo but no conditioner or lotion. Microwave, fridge, and safe all provided, as well as a TV. Bed was comfortable. Bathroom was clean. Friendly staff, quick check-in and check-out. Not...
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I recently stayed but after reading all these reviews I must say they are ALL correct. DO NOT STAY HERE IF YOU DON'T WANT TO BE CHARGED $75 FOR DAMAGE SOMEBODY ELSE DID!!!!! Bathroom wall had damage & we even said how "ghetto" it looked. Well needless to say they should check more thoroughly their rooms to not charge innocent...
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Dear Guest,
I am sorry your stay was not to your satisfaction. Our guest’s comfort and satisfaction is our number one priority! Our housekeeping teams prepare each and every guest room with the upmost attention to details and cleanliness. Your experience is not typical of what our guest experience. Our guests expect to have all the amenities in their rooms...
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We came here because this place was pet-friendly and we lost power at our home for the last 4 days. Although the room seemed somewhat clean, I checked the bed for bed bugs. Found nothing. I lifted the mattress and found a used crack pipe.
I didnt make a scene, I just returned it to the front desk letting them...
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Dear Guest,
I apologize that your recent experience was less than perfect. All our hotel rooms are serviced routinely by a pest control company and the housekeeping team are trained to address any issues that arise. I am glad and would only expect that you found your room pest free. As for the item that you found under your mattress,...
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This is a no frills room but clean and comfortable. It was convenient to I95. The biggest plus was that pets are allowed.
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