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All 14 Norwalk hotels »

Doubletree - Norwalk

3.5 of 5
789 Connecticut Avenue, Norwalk, CT 06854
Hotel amenities
Doubletree - Norwalk
Ranked #6 of 14 hotels in Norwalk
3.5 of 5 stars 93 Reviews
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93 reviews from our community

    Trip type
Traveller rating
    22
    29
    17
    16
    9
Date Rating
Union City, New Jersey
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

We stayed here on a drive back to NYC, and had series of mishaps. 1st being given the wrong room number...then an unsolicited Wake Up call at 6 AM on Sunday morning! How can they make such a terrible mistake? We literally slept for 6 hours due to the wake up call. More

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January, Manager at Doubletree - Norwalk, responded to this review
26 May 2012

We appreciate the opportunity to be of service and hope to see you again on a future visit. More

Boston, Massachusetts
Top Contributor
418 reviews 418 reviews
Reviews in 131 cities Reviews in 131 cities
429 helpful votes 429 helpful votes
5 of 5 stars Reviewed 29 April 2012

This hotel is right off busy I-95 and in the heart of Norwalk on the Darien line. It is close to downtown Norwalk and close to Westport. It is one of the nicer hotels I have stayed in and was absoulutely spotless. It was so clean and looked redone, that it was very impressive. The staff was friendly and accommodating... More

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January, Manager at Doubletree - Norwalk, responded to this review
2 May 2012

We are pleased to hear you enjoyed the Doubletree during your recent visit to Norwalk. We hope to have the opportunity to welcome you back! More

Bangalore, India
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

stayed here for 2 weeks, pricelined so was ok. Good staff most of them, clean rooms. The street has lot of eateries and retail, hence food was not a problem. The restaurant is as usual expensive in these hotels. Couple of points 1. Noise in one room can be heard in the other. One mid night woke from sleep, coz... More

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January, Manager at Doubletree - Norwalk, responded to this review
26 April 2012

Thank you for taking the time to share your recent experience. We appreciate your feedback. More

Dayton, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 March 2012

Friendly staff, nice clean rooms. Famous Doubletree cookies if you ask. Free wifi. No free breakfast. Full service restaurant but we didn't try it. Business center with free printing. More

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January, Director of Sales at Doubletree - Norwalk, responded to this review
6 April 2012

It's great to hear you enjoyed your recent experience, especially the signature Doubletree Cookie! We look forward to seeing you again. More

Bay City, Michigan
Senior Contributor
42 reviews 42 reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 March 2012
1
person found this review helpful

Great hotel and better staff! We were greeted enthusiastically by the desk clerk who had no trouble changing our room from one bed to two. Of course there were warm cookies! Asked for extra shampoo on our way out for the evening and were asked if we would preferred to have them put in our room instead of us carrying... More

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January, Manager at Doubletree - Norwalk, responded to this review
3 March 2012

Thank you for being our guest at the Doubletree by Hilton on your recent visit to Norwalk, CT. It's great to hear that you enjoyed your stay and we hope to see you back again soon. More

Danbury, Connecticut
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 20 February 2012

We rented one of the conference rooms for a 3 day business meeting at this hotel recently. Conference rooms was well arranged with speaker-phone when we needed it. Snacks and drinks were plentifully catered. We did this meeting last year as well but we thought that the lunch they catered this year was better. Stayed over one night and the... More

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January, Director of Sales at Doubletree - Norwalk, responded to this review
23 February 2012

It's great to hear you enjoyed the Meeting Facilities and Catering at the Doubletree by Hilton. The hotel can accommodate Events for groups from 10-200 guests. Meeting attendees and hotel guests alike enjoy our Saffire Bar and Lounge area, with 5 flat screen televisions the day's news or sporting event is always showing. More

Northern Ireland
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 February 2012

Good stay at this hotel would have no problem staying there again. Big thanks to the night staff who helped me with my taxi driver after returning a little worse from wear after a night out in Norwalk. More

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January, Manager at Doubletree - Norwalk, responded to this review
3 March 2012

We're pleased to know you enjoyed your recent stay. Please think of the Doubletree by Hilton for your next trip to Norwalk. More

Rexford, NY
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

I stayed here when I bid for a hotel room in the area on Priceline. I used to live in this area and I had remembered this location as an old Holiday Inn. Well, it's nothing like that hotel was. It's clean and in very nice condition. Tony at the front desk was as nice as could be and the... More

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January, Manager at Doubletree - Norwalk, responded to this review
31 January 2012

We appreciate your support of the Doubletree by Hilton and hope to see you again on your next visit to Norwalk. More

Toms River, New Jersey
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 29 December 2011
2
people found this review helpful

My wife and I made a reservation on their website for that evening (a Tuesday). Neither AAA nor AARP rates were available, despite the parking lot being less than 1/4 full on our evening arrival. So we were stuck for $200, plus $28 in taxes. For that price, you would expect full channel tv service. No dice. Maybe 20% of... More

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January, Manager at Doubletree - Norwalk, responded to this review
31 December 2011

We did recently experience a short term issue with our satellite service. The issue lasted less than 24 hours, and was an isolated incident. We regret that this was an inconvenience and are sorry that we did not offer the apology you deserved. Feedback from our travelers is reviewed with our team so that we may strive for contined improvement.... More

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1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

We stay often as my son has medical treatment in Darien. Everyone is friendly, the room is adequate. We were very grateful for our discounted 'We Care' rate negotiated by our Dr.'s office, but dissappointed that it has recently gone up by approx 50%! Staff makes sure we have a fridge for my son's meds. On the negative side, smoking... More

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January, Manager at Doubletree - Norwalk, responded to this review
31 December 2011

Thank you for your comments regarding your recent experience. We strive to provide the best experience possible. Comments like yours help us make improvements. More

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Additional Information about Doubletree - Norwalk

  • Doubletree Norwalk
Address: 789 Connecticut Avenue, Norwalk, CT 06854
Price range (per night):* RM307 - 788

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Doubletree - Norwalk
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