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All 1 Westbrook hotels »

Water's Edge Resort & Spa

1525 Boston Post Rd., Westbrook, CT 06498
Hotel amenities
Water's Edge Resort & Spa
Ranked #1 of 1 hotels in Westbrook
3.5 of 5 stars 163 Reviews
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163 reviews from our community

What travellers say about this hotel
  • Sunday brunch(5)
  • Very nice(5)
  • Time share(3)
Traveller rating
    43
    33
    24
    41
    22
Only show reviews for Family (42) | Couples (62) | Business (11)
Date Rating
Hunterdon County NJ
Senior Contributor
28 reviews 28 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

My husband and I enjoyed a beautiful Sunday and overnight stay here. We were so pleased with every aspect. The grounds are just lovely, the staff very friendly, and the food was excellent. We ate at the evening buffet which had a variety of foods which were all very tasty. We plan to return and experience the SPA next time!... More

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Sharon, Massachusetts, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 15 May 2012

My boyfriend and I stayed here for two nights for a company holiday party. The room was average, nothing special compared to other hotels I've stayed at. There was a bad snow storm that weekend, so we were basically stranded there during the day. The concierges could not recommend any local restaurants within walking distance (couldn't really drive anywhere because... More

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FL
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

We just returned from a one week stay in the time share units and loved everything about the resort. I literally do not have on bad thing to say! We arrived on Friday at 10 am and were greeted by a friendly woman at the desk that stated our room was ready and allowed for our early arrival, that was... More

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chrisConnecticut, Manager at Water's Edge Resort & Spa, responded to this review
7 May 2012

Dear Guest, I want to thank you for sharing your experience and especially for taking the time to acknowledge Tracy and Andrea. I have shared this with them and they are so very pleased for the recognition. Most of the time, guests who have had a great stay do not take the time to write a review, so we really... More

East Haven, Connecticut, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 30 April 2012
2
people found this review helpful

I booked a room for my husband's birthday Jan 2012, the room was old ,white sheet's gray, bathroom outdated it was poor. We did have a very nice dinner, we enjoyed the hot tub and pool. Breakfast the next morning was pathetic - cold, stale bread,bagels, cold eggs, cold pancakes, not worth a cent. I wouldn't recommend this place to... More

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chrisConnecticut, Manager at Water's Edge Resort & Spa, responded to this review
2 May 2012

Thank you for bringing your concerns to our attention. I've inferred from your comment regarding "white sheets" that you were located in one of our timeshare units. While we have remodeled our main hotel rooms, the timeshare units are on a different schedule determined by the association and we're hoping to be making updates to those units beginning the end... More

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The scenery is absolutley amazing, especially in the summer time, it is a great ride, and the food on the outdoor patio is just awesome. More

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Hartford, Connecticut
Senior Contributor
37 reviews 37 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 April 2012
5
people found this review helpful

TV broken, front desk staff indifferent and refused to recommend any local restaurant, housekeeping ignored do not disturb sign and knocked at 8 a.m., no full length mirror or makeup mirror. Rooms are old, and not in the good way, just used up. More

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Boston
Top Contributor
51 reviews 51 reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 April 2012
5
people found this review helpful

This hotel is expensive, there is no doubt about it. There are some good amenities, but they do not quite make up for the cost. The fitness room & pool can only be reached through the gift shop, which is right off the lobby. This meant watching a lot of people in bathing suits walking around the hotel. Why would... More

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Connecticut
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 28 March 2012
3
people found this review helpful

I stayed at the Waters Edge Resort in December and had a horrible experience! The worst part is that they have not responded to either of my two emails or my phone calls! Rooms needed updating. It was loud ALL night long. When we checked out we were in line surrounded by other customers complaining about the noise and reassured... More

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chrisConnecticut, Manager at Water's Edge Resort & Spa, responded to this review
7 May 2012

Dear Guest, I Apologize. It was my understanding that I had taken care of this situation to your satisfaction when we spoke on the phone. At the time, you expressed that the arrangements I had made were appreciated. I am hoping you will contact me again if this was not the case. I can understand how a loud and rude... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 March 2012

This beautiful resort has a special called " a night to remember" from about November to April. For $199.00, two people can share a lovely room at the resort and indulge in excellent food at the gourmet restaurant in the hotel. The meal includes an appetizer, main course, dessert and coffe for two people. If you were to pay for... More

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spring valley
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 24 February 2012
4
people found this review helpful

When you pay $400. for a room for the night, you should be told in advance that it is 3 flights up with no elevator. The master bedroom's closet is in the bathroom, There was this odd grinding noise went on all night. I put on the bathroom fan in order not to be driven crazy. All the TVs had... More

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Additional Information about Water's Edge Resort & Spa

  • Waters Edge Hotel
Address: 1525 Boston Post Rd., Westbrook, CT 06498
Price range (per night):* RM712 - 1,171

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Water's Edge Resort & Spa
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