I have been staying at this hotel for the past 7 months and the experience has been really nice! Personnel is extremely friendly; from the Front Desk staff- to include the GM and Sales Manager-, to the Kitchen Staff, the Housekeeping and the Handyman personnel always greet you with a smile and are always willing to go that extra mile... More

I was also there during the October 29th storm. The company failed miserably in preparedness. An employee at the front desk was without direction from management, the employee was freezing at the front desk. It was sad. I moved hotel, I still got charged for having no power, no heat, no hot water. I was fortunate to find a Hilton... More

Wow! This hotel is a gem. The entire hotel had just been renovated and our room was top of the line. There was an open floor plan with a Queen bed, sofa sleeper, fireplace, a large flat screen tv, granite counter tops in the kitchen and bathroom and stainless steel appliances. The kitchen also had a very pretty stone floor.... More

To Whom It May Concern, I recently visited Connecticut and and stayed in the Residence Inn in Windsor. My arrival date was October 29th, 2011. Unfortunately, that was the same day the area was hit by a freak late October snowstorm and knocked out power to a majority of the state. As I do not believe this was in any... More

Stayed here for a couple of weeks and just wanted to say that I would truly recommend this place to anyone. I was able to move in to one of the newly remodeled rooms and it was glorious! The staff assisted with the move, the accommodations were commendable and the cleaning staff was fantastic. I came home after a long... More

Stayed at this hotel July 8th thry the 10th. The front desk clerk was borderline rude at check in. I dealt with the same clerk throughout the weekend and I can honestly say she only smiled once. The rooms were spacious but a little outdated. Housekeeping was friendly, but very late (4pm) cleaning the room. They should definiitley consider getting... More

I had plans to stay at this hotel for more than 25 days., but I was so unsatisfied with the hotel that I shifted out it within 2 weeks. The hotel is situated in the middle of no-where. The hotel rooms looked nice from the outside, but the interior was equally bad. This hotel is old, hence most of the... More

This Residence Inn is difficult to find down an isolated street with no large signage to guide you from the main roads. Typical Residence Inn townhouse set up 2 units upstairs & 2 downstairs. Unfortunatley we stayed downstairs; the soudproofing between the upstairs & downstairs was inadeqaute, and any movement upstairs was heard loud & clear. The bedding was good... More

I paid $200 to stay at this hotel for one night and what a mess it is. The reception area was filled with popcorn smell. They did give me some free popcorn. I then took the room card (keys) just to realize it had a small cute note which said "THE COPS INFORMED US THAT THERE ARE A LOT OF... More