We had a bad taste in our mouth initially after we called to request two beds and were rudely told that they couldn't
Change our reservation since we booked through Priceline, and if they did we would cancel and not pay them( which is not even an option). After calling Marriott corporate and them calling the hotel and getting the...
More
You expect a clean room , towels and a decent bed.
This is what you get at the Fairfield.
A good clean stay and the staff was nice
More
This Fairfield Inn is worthy of the Marriot name. The hotel was clean, our bed was comfortable, the staff exceptional and the pool and spa well cared for. We had one problem...our key would not let us into the pool. The maintenance man, who just happened to be walking down the hallway stopped and asked me if there was a...
More
stayed for a night on Easter weekend-easter bunny met me on elevator Sat. morning! When I called for addtional towels they brought them right up...We had a rear room so noise was not a factor...from check in to check out staff was very attentive...my grandchildren loved the pool...breakfast had a great variety of food...
More
Dear marydelila48,
It’s great to know you and your family enjoyed your stay, it was our pleasure to have you with us and we’re glad you had a chance to meet the Easter bunny! Thanks for your kind comments, we hope to see you again soon.
Take care,
Marti Bell, General Manager
More
Stayed here for business. The hotel sits right on the main drag which was both good and bad. Good because there were a lot of restaurants in the area, but there was also a lot of noise. Next time I would request a room on the rear of the property. The rooms were an adequate size and the bed was...
More
Thank you for taking the time to share your comments on our hotel ThePoundcake! We appreciate your input and hope to see you again the next time your travels bring you to Dover.
Best regards,
Marti Bell, General Manager
More
In January 2012 my family all came to Dover for our mom's funeral. I don't remember how many rooms we had but I believe it was around 8 or so. When I called ahead of time to get rates we were given a really great (bereavement) rate. The person on the phone could not have been any nicer. We had...
More
Dear MCPinAtlanta,
It was truly our pleasure to have you and your family stay with us, although we wish it had been under better circumstances, you have our condolences. We appreciate you taking the time to share your experience, the entire team was excited when I shared your review with them. Please come back to see us again the next...
More
Beautiful lobby, the front desk told me the hotel was only 6 years old. Our room was small, noise outside from the road was very loud. The pool was nice, the fitness center ok, the breakfast was average. The closet had a broken handle, no alarm clock in the room, lots of wear and tear for a 6 year old...
More
We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments.
Truly yours,
Marti Bell, General Manager
More
Wife and I took a recent trip down to Dover and decided to stay here. Bed was great. The hotel itself looked really nice. I would have gave my overall ratings a 4star except the bed sheet, pillowcase and chairs had stains on it. However the front desk person came up asap and changed it for us.
More
Dear Cltek,
Thanks very much for choosing our hotel and taking the time to write a review! It’s great to hear you enjoyed your stay, although I feel badly about the conditions of your bed linens. That certainly does not meet our high Marriott standards and I sincerely apologize and appreciate your understanding.
Best regards,
Marti Bell, General Manager
More
My fiancee and I decided to go up to Dover Downs to gamble for the weekend. I purchased the room through Priceline (name your won price) and got it for a pretty good rate. After purchasing I called the hotel to ensure we had a king bed since we were traveling as a couple. When I called, the lady was...
More
Hi Februarysveryown,
I appreciate your review of our hotel and want to thank you for staying with us. I feel badly that you were unable to close the heavy drapes in your room and that you had to change in the bathroom. Dover Downs is such a fun place to visit, I hope you won big and decide to visit...
More
If you're a Priceline user DO NOT BID on a 2 1/2 Star hotel in Dover, DE if you have four people traveling. I have used Priceline to bid on hotels across the country and have NEVER been refused a Double room upon check-in if the hotel actually had double rooms available. I called to confirm our reservation for January...
More
Dear Fleury6,
Thank you for your candid review. Please accept my apologies for the confusion with being able to accommodate your request to change to a room with two beds, we were honestly unaware of Priceline’s flexibility with regards to making changes to the reservation, we’ve been instructed by Marriott not to do so. This has been a learning experience...
More
If you own or manage Fairfield Inn & Suites Dover, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
40 Reviews
33 Reviews
42 Reviews
