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Doubletree Wilmington Downtown

3.5 of 5
700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
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Doubletree Wilmington Downtown
Ranked #5 of 12 hotels in Wilmington
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139 reviews from our community

    Trip type
Traveller rating
    25
    54
    34
    21
    5
Date Rating
Kearny, NJ
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

I was looking to stay at a Hilton hotel and settled for a Doubletree by Hilton. I was really surprised about the hotel. It was very modern looking and you get a couple of free things. It started off with a free cookie then the bathroom had more free toiletries than most hotels. They even had a list of other... More

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Review collected in partnership with DoubleTree by Hilton

Brooklyn, United States
1 review
5 of 5 stars Reviewed 24 May 2013 NEW

This hotel was an excellent choice. I was tired after a full day of traveling and meetings and there was no issue with getting in, settled and into bed. The staff was friendly and when I needed help I was immediately accommodated. The only issue? There was a bike race the morning of my conference and the gates to the... More

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Blackwood, United States
1 review
4 of 5 stars Reviewed 21 May 2013 NEW

Nice experience, Restaurant was under staffed and unprepared for 3 different events. Overall they handled it as best as they could, and remained professional. Hats off to the staff that went over and above. Food was wonderful! Slept like a rock. No overhead audio set up for the projector and short presentation. Kinda awkward.

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
24 May 2013

William, Thank you for taking the time to let us know about your stay. I am sorry for the challenges you experience but glad to hear that overall the staff made it enjoyable for you. Please do not hesitate to contact me at any time. We do hope to see you again soon. Sincerely, Alan Filer General Manager More

Ballston Spa, United States
1 review
5 of 5 stars Reviewed 15 May 2013

I loved the hotel and the staff! The room was very nice and enjoyed the convenience of a refrigerator. We certainly enjoyed the cookies at check in and at check out:)Check in and check out was very easy and convenient. I would certainly recommend this hotel.

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Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
21 May 2013

Colleen, Thank you for writing a review on Trip Advisor. We are very happy to hear you enjoyed your stay and I will definitely share your comments with the team. I agree with you about the cookies! The DoubleTree Brand did a great thing years ago when they started offering them at all of their hotels. We do hope to... More

A TripAdvisor Member
4 of 5 stars Reviewed 15 May 2013

We were there for the Delaware Marathon. The hotel is very close to the start and fish line and also on the same runing street. very convienence. The hotel also alow you to check in early and out late if request.

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Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
24 May 2013

Thank you for writing a review on trip advisor. We are very happy you enjoyed your stay. The hotel was glad to host many runners that weekend. We hopet o see you again next year! Sincerely, Alan Filer General Manager More

Allentown, Pennsylvania
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 May 2013

I was working a local event and was booked to stay at this property. It was easy to find, conveniently located in the Legal District of Wilmington and a very nice place to stay. Check-in was pleasant and the front desk was efficient and that set the tone for the remainder of my brief, but well needed, stay. As far... More

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Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
21 May 2013

Thank you for taking the time to comment on your recent stay with us. Our guests feedback is greatly appreciated and our staff takes great pride when then know someone enjoyed thier stay. We do hope business brings you back into the area soon in hopes we will see you again. Sincerely, Alan Filer General Manager More

Lancaster, PA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 May 2013

James (especially) & Kimberlee on evening shift front desk were very professional, friendly & accomodating. I don't know the name of the shuttle driver for the evening of 4/29, but he too, was EXCELLENT. I have been here with my husband before on business trips, and this was a trip to visit theatre friends, and I think you are an... More

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Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
17 May 2013

Thank you for taking the time to complete a review on Trip Advisor. We are very glad to hear that you enjoy your stays with us as our guests feedback is very important to us. I will be sure to pass on your comments to Kimberlee & James as well as share them with their peers. Please do not hesitate... More

Saxapahaw, North Carolina
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 9 May 2013

If you find yourself assigned to a room in the proximity of the DoubleTree's (Wilmington, DE) indoor pool, quickly insist on another room. a) you will have NO internet connectivity in that room; b) there's a very "off-smell" likely due to its proximity to the indoor swimming pool.

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Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
17 May 2013

Thank you for taking the time to complete a survey. Our guests feedback is very important to us. I do apologize for the challenges you encountered during your stay. The hotel has had some challenges with internet connectivity but we are working on rectifying the problem. We are replacing the entire system and work is due to start at the... More

MACUNGIE
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 8 May 2013

Parking costs excessive at $15 per night Toilet lid would not stay up on its own, and shower drain was clogged Check-in took a while even at 11PM and it appeared that other staff were available who could have helped Other than that the hotel was great

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Review collected in partnership with DoubleTree by Hilton

AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
15 May 2013

Brian, Thank you for taking the time to repsond to our guest surveys as well as write a review on Trip Advisor. Our guests feedback is very important to us and I do apologize for the challenges you encountered during your stay. Our engineering team has rectified the challenges and we have reviewed our preventative maintenance procedures so that our... More

Ottawa, Ontario
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

Stayed 2 nights with another couple. Very friendly and helpful people. Our room was great. The other couple we were with had a view of the people where about 20 people were swimming. It was really loud so they asked to change and ended up in a room that stunk of baby powder. The restaurant in the lobby offers a... More

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AFiler, General Manager at Doubletree Wilmington Downtown, responded to this review
15 May 2013

Julie, We appreciate your feedback and the time you took to write a review. We were glad to hear you enjoyed your stay, however very sorry to learn about your friends challenges. Your comments will definitely be reviewed with our staff in order to provide you and your friends and much improved stay next time. Sincerely, Alan Filer General Manager... More

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Additional Information about Doubletree Wilmington Downtown

Also Known As:
Doubletree Wilmington Downtown Hotel Wilmington
Doubletree Wilmington Downtown Hotel
Doubletree Wilmington
Address: 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
Phone Number:
Region: United States > Delaware > Wilmington
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 hotels in Wilmington
Price range (per night): RM270 - 601
Hotel Class:3.5 star (3.5*)
Reservation Options:
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