****SPG Gold****
So if you sadly happen to be in Wilmington, this hotel is a good standard. It's a Sheraton Suites property which I rarely see anymore. Check in was painless and I got all my amenities and even got put on a club floor. Oddly enough, there are multiple club floors in this hotel. The club is on 11,...
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Thank you for your review of the Sheraton Suites regarding your recent visit. We do truly appreciate your feedback and I am glad to hear that your stay was enjoyable. I do however apologize for the AC inconvenience during your stay. I do hope that it was corrected. In addition, the hotel will be going through a guest room renovation...
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The rooms at the Sheraton Suites are great. This is my second stay at a Sheraton Suites and I would definitely stay there again. I had a two room suite with a wet bar, microwave, coffee pot, refrigerator, full desk, complete living room outfit and a very nice king sized bed. There was a nice area right outside the bathroom...
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Thank you so much for your great comments regarding your stay at the Sheraton Suites Wilmington DE. You are correct; the hotel suites are well appointed and will give every guest a “home away from home” feel. We are also excited to announce that the hotel will be going through a renovation in the guest rooms and guest hallways before...
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The hotel was great! Staff were courteous and helpful and accommodated our little yorkie. Not a lot of space to walk dogs. Went across the street to some green area next to the YMCA. The room was very nice and comfortable. When we checked in the desk clerk told us there was a 12 dollar charge for parking, but there...
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I wanted to thank you personally for your comments regarding you recent visit at the Sheraton Suites Wilmington DE. We truly do appreciate guest feedback both good and bad as it allows us to reflect on our performance and improve our service on many levels. Like all the hotels located in the downtown Wilmington area, we charge for parking which...
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The staff were simply delightful and went out of their way to meet our every need. Would highly recommend this fine hotel.
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Thank you for your comments! We are very pleased to hear that your stay was "excellent". The hotel and its staff take great pride in delivering a high level service to our customers and will continue to do everything in our power to meet everyone’s expectations, I am glad that you experienced this level of service during your recent stay....
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Stayed 3 nights in this hotel in downtown Wilmington. Bed is extremely comfortable, and they accommodated us with a crib for our infant son. Location is convenient and there's street parking all around if you don't want to pay for the garage.
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Thank you for your review of the Sheraton Suites Wilmington DE. We are happy to hear that you enjoyed your recent visit with us. However, we are excited to say that the hotel will be going through a room renovation later in 2012. The couches, chairs & ottomans, desks, coffee tables, guest carpet and hallway carpet are all to be...
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My wife and I stayed here for a nice little weekend getaway. We did have to pay for parking. (which wasn't a surprise), so its no big deal. The front desk was very courteous. We had a one bedroom suite on the club level. Our room was clean and up to date. It had complimentary bottles of water, two flat...
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Thank you for your response. I am glad to hear that you enjoyed you room and the service that you recieved during your recent visit, When I shared your comments with the staff they were excited to see that their efforts had been recogonized. In addition, I have contacted Downtown Visions, the CVB, the city and the downtown police regarding...
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Those were my favorite things!
The buffet in the restaurant was fresh and interesting. Your usual items with a few special extras...everything here was delicious. Moreover the staff, the cook at the buffet and the wait staff, were so friendly that they could have given me a bowl of rocks (with berries) and I would have enjoyed it!
The room...
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I wanted to thank you personally for your comments regarding your visit at the Sheraton Suites Wilmington DE. We truly do appreciate guest feedback as it allows the staff to reflect on our performance and improve our service on many levels.
We hope you will have a chance to return to our hotel when visiting Wilmington Delaware area. Again, thanks...
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Great place to stay, a lot of free amenities. We had 3 rooms and the kids enjoyed the pool. I thought the rooms were very spacious. The only negative is they charge for parking although we arrived Saturday night and were able to park 3 cars at the meters (no charge) out front. Will definitely visit again.
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Thank you for your nice remarks regarding your stay with the Sheraton Suites. The staff and I are glad that you and your family were able to enjoy some Rest & Relaxation. I am sure well deserved!! Please do not hesitate to stay with us again in the future.
Warm Regards
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Very Happy with Hotel. Wish you didnt have to pay for parking. Hotel staff is GREAT. They know how to treat the customers. Will always stay there when I am in town.
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Thank you for your feedback regarding your stay at the Sheraton Suites Wilmington DE. This hotel and its staff take great pride in delivering a high level service to our customers and will continue to do everything in our power to meet everyone’s expectations. I am glad that you were able to experience the staff and it great service first...
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This hotel has some very diverse reviews and I haven't quite figured out why. This is our second visit and I have to say the parking elevator carpets and lobby were a lot nicer than our last visit. However there was a line at checkin and no receptionist in sight. After a few minutes the receptionist appeared and then it...
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Reviewed 4 April 2011
Thank you for your feedback regarding your recent stay with us. We truly appreciate all feedback. The night that you checked in, we did have an issue with our key machine and while we have emergency keys made for such an issue, unfortunately it does slow the check-in process up. We were able to get it all back up and...
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141 Reviews
42 Reviews
