Really nice modern hotel. rooms very spacious Location a little far out. Taxi ride to South beach about 15 or 20 mins or local bus was only $2 each but took a little longer. Bal Harbour is a beautiful area. Very nice shops and restaurants close by. Staff in hotel were very friendly and extremely helpful. The gardens at the... More

The hotel itself was very nice, and the rooms were also nice and comfortable. The staff was all very accommodating. The pool was extremely small and did not receive any sun until late afternoon so you were in the shade until then. There is a little Zen Garden which faces a canal which was fairly comfortable to hang out on.... More

Overbooking seems to be typical occurrence at this property. Wish I had spent time reading the reviews to realize how often. We booked months in advance and called one week ahead and again the day before and told all was in order. When we arrived we were told they overbooked and some people extended their stay no nothing available in... More

I booked, paid and had a confirmation for this hotel. They overbooked. We arrived only to be told to return in 3 hours. We returned 3 hours later only to be asked to return 2 hours later. We returned 2 hours later only to find out that the hotel had overbooked and could not give us the suite we had... More

We found this hotel to be very clean, with spacious, crisply appointed rooms and extremely friendly staff. We stayed in a junior suite, which had a surprisingly large and well-stocked kitchen. It featured a full-sized fridge with freezer, so making breakfast for the kids was a breeze (toaster waffles, yogurt and fruit, which they ate at the bar top with... More

clean nice property friendly staff Very nice spacious rooms A perfect placement a bit away from the "hype" down at Miami beach. Only small thing was a air con that was a bit to loud, otherwise perfect stay. More

Although pre-agreed at checking, I was overcharged a full night instead of the $ 35 late check out charge. Not only we tried to come to an agreement with the hotel staff but they continuously lied and did not even gave me my invoice (unless I agreed). I was so angry and felt so skamed that I called the local... More

We were really happy that we booked this with only $140 a night. This is just on Sept 13, 2011. Room looks and feels nice, only when at 10am in the morning, a loud crazy drilling and hammering construction woke us up and shake me down my bed. One of their residence were doing remodel of the room, it is... More

This is by far one of the best hotel experiences I've had in a while. The Quarzo hotel is beautifully designed, with high attention to detail, everything from the hallways to furniture and room accessories is pleasant! This place feels like staying on a luxury condo rental instead of a hotel. Staff was extremely friendly, at the same time discreet... More