We had a quick trip to Miami and wanted to stay an hour North so looked in this area. I chose this hotel but after reading some reviews i was worried. The Staff was very good and put us in a building 3 room which was as fine a place anywhere we have stayed and we have stayed n very... More

I've stayed here before and I'd stay here again. This is a perfect example of the old-style Residence Inn that is being renovated. Things that have been renovated are new; those that aren't, aren't. I found the staff perfectly fine and everything up to par. Some complained about the location, but like any place, you need to look at a... More

We booked and stayed a total of 3 nights this past weekend. 1. There was NO wireless internet connection available anywhere in the suite. The extremely weak wi-fi signal only appeared for a few second, but not long enough to establish a connection during the entire stay. 2. The clothing rack in the main bedroom closet broke (screws separated from... More

1. the location is obscure and beside an on-ramp to the interstate. You will hear lots of road noise if you stay in a building next to the road. 2. The buildings are old condos, in several different buildings, as opposed to all rooms being in the same building. 3. Lighting is not good around these buildings and I'm a... More

If available, we always stay at a Residence Inn. We have stayed in many all over the country. The Residence Inn at Boca Raton did not let us down. The staff was attentive and tried to meet our needs. We were automatically upgraded to a loft suite which we thought was fantastic. Unfortunately, we were traveling with our adult Down... More

I can certainly understand the frustration of the last reviewer..... I am a PLATINUM level Marriott Rewards member. Platinum members are considered to be Marriott's "most loyal and honored customers." Unfortunately, the staff at the Boca Residence Inn needs to be schooled on what this means. At check-in I was assigned room 313. This was a ground-floor room way off... More

Honest worst customer treatment ever!!! Was told as i was checking in that their reservations dept has been overbooking and therefore my reservation was bumped (note i got no call beforehand). Supposedly all rooms were occupied. And as im waiting in the lobby for my cab, I watch another traveler walk right up and get checked in!! When I asked... More

The Pros: Love the pond with the egrets and herons. The staff are helpful. The 2 full bathrooms + 2 bedrooms was great with us and the mother-in-law in the upstairs room. Some of these Residence Inns have only 1 bathroom for a 2 bedroom so this was a plus. The Cons: The breakfast--you need to get there early if... More

We chose this place because it was Christmas and we were visiting our daughter and wanted to make it as close to a home experience as possible. The first room...we walked in and smoke was everywhere with a carbon smell...reported it to front desk...they did not seem concerned...I told them it was serious and we had left the door open... More