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All 2 Casselberry hotels

Suburban Extended Stay Hotel of Orlando / Casselberry

2.0 of 5
210 N. Oxford Rd., Casselberry, FL 32707
Hotel amenities
Suburban Extended Stay Hotel of Orlando / Casselberry
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Ranked #1 of 2 hotels in Casselberry
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48 reviews from our community

    Trip type
Traveller rating
    13
    11
    2
    11
    11
Date Rating
Lynn, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 April 2013

Don't stay here! First night, 10:30 pm, a staff person with no I.D. knocks on my door and says he is there to clean my carpet. He had my information on his IPhone. Office said, "I guess that was a bad time, Ugh?" Even with daily rates, they clean rooms and change sheets once a week. Has cock roaches, one... More

Was this review helpful? Yes 1
Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 25 April 2013

Stayed at this hotel for two nights and not pleased. Coffee Pot did not work and staff was notified on Friday night, Saturday a.m. and Saturday p.m. still no working coffee pot. Did not clean the room, no clean towels, carpet dirty, hairdryer did not work. Food left in the refrig from previous guest.

Was this review helpful? Yes 1
Casselberry, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 February 2013

My son and I have been staying in the Casselberry location for the last 2 1/2 months. The hotel staff is courtious and very helpfull. close to shopping and area entertainment. I was able to keep my son in hs current school at this location whitch helped us out alot. there is also nite security that keeps ur cars and... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 February 2013 via mobile

I am a current guest here at the suburban extended stay in casselberry florida. I am in the process of financially getting on my feet and in the meantime...I have been here for almost 3 months. During my stay..I have had absolutley no issues with my room, nor the staff. Everyone who works here is polite, generous and totally understanding... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 February 2013 via mobile

wow amazing customer service very compassionate for the needs of the guest my family loves this hotel they have worked with my funds and I greatly appreciate. your services.this property is close to many stores and restaurants.

Was this review helpful? Yes 1
Frank P, General Manager at Suburban Extended Stay Hotel of Orlando / Casselberry, responded to this review
12 February 2013

Thank you for the nice comments...our staff strides to provide best service....We hope you will continue to enjoy your stay in the future. More

Bushnell, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 February 2013

Great room; clean, neat, large refrigerator, nice kitchen with dishes, coffee available in room, work desk, internet hookup, multiple tv channels, iron and board, comfortable bed, nice bathroom with blow dryer and friendly/accommodating staff---all you need for one night or one month. Denny's restaurant right next door. Any questions email the GM, frankie.pacienza@us.whg.com---he goes above and beyond to ensure my... More

Was this review helpful? Yes 1
Frank P, General Manager at Suburban Extended Stay Hotel of Orlando / Casselberry, responded to this review
12 February 2013

thank you for your kind comments...I am glad I was able to help and also my staff...I look forward Having you back at our hotel... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 January 2013 via mobile

The people here are amazing you need anything they are there. Rooms are very clean and well takin care of. I would definitely recommend to all potential tenants. For the price it is well worth the stay!!!!!

Was this review helpful? Yes 1
Frank P, General Manager at Suburban Extended Stay Hotel of Orlando / Casselberry, responded to this review
12 February 2013

thank you for your feedback...we look forward having you back..please dont hesitate to call me direct and I will assure we repeat the same excellent experience. More

London
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 January 2013

My office booked this hotel as I would be staying 3 weeks for work. The hotel was paid in advance and my problems started the night I arrived, STRIKE ONE - there was no available room. The hotel was overbooked and the desk clerk had to clean a room for me. STRIKE TWO - the rooms carpet was so filthy... More

Was this review helpful? Yes 1
Frank P, General Manager at Suburban Extended Stay Hotel of Orlando / Casselberry, responded to this review
30 January 2013

Thank you for the feedback...first and foremost I want to apologize about the issues you encountered during your stay...my email is frankie.pacienza@us.whg.com and would like to reach out in regards of the problems that occured on the second room and would like to make up the part of stay you were not satisfied. We hope we can somehow resolve some... More

Guthrie, Oklahoma
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 January 2013 via mobile

Had issues with noise, however it was resolved. Front desk staff is excellent, especially Alicia and Wanda. Overall value is good. Pet friendly, family oriented, great location, and complete/full kitchen. Also it was very important that my son and I feel safe while my husband works in the evening and we do.

Was this review helpful? Yes 1
Frank P, General Manager at Suburban Extended Stay Hotel of Orlando / Casselberry, responded to this review
30 January 2013

Thank you for your feedback...Yes Wanda and Alicia but all of our staff take great pride in providing the best customer service. I sure will recognize their hard work..I am glad you feel comfortable at our hotel. More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 December 2012

My two kids and I have been staying here for about 3 months now. The service personnel here is very quick, courteous and always smiling. We have met some nice people here and their is kids outside for them to play with so no one gets bored.

Was this review helpful? Yes 1
Frank P, General Manager at Suburban Extended Stay Hotel of Orlando / Casselberry, responded to this review
2 January 2013

Thank you for your nice comments...I am glad your kids are able to feel like they are home...I can assure you there are many more parents feeling same way about their kids. We look forward to provide you best services at all times. More

 
 
 
 
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Additional Information about Suburban Extended Stay Hotel of Orlando / Casselberry

Also Known As:
Suburban Extended Stay Casselberry
Suburban Extended Stay Orlando
Extended Stay Orlando
Extended Stay Casselberry
Casselberry Extended Stay
Address: 210 N. Oxford Rd., Casselberry, FL 32707
Region: United States > Florida > Casselberry
Amenities:
Business Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Casselberry
Price range (per night): RM144 - 210
Hotel Class:2 star (2*)
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