I can start off by saying the staff was awesome very polite, quick and prompt. Shari was excellent!!!! The only bad part was the elevator had to wait forever they only had one working one. I know they are renovating to excited to see once everything has been done. The DJ was on point! I must say We will be... More

Do not book this hotel, so disappointed in the rooms and condition of hotel. The rooms were awful, dirty and old looking. For what you pay for a room it is not worth it. On line it looks great until you go to check in. Never again.

We stayed on 05/11/2013.the hotel look very nice from out side, the rooms are really really bad condition, we even took pictures. we left our shirts and slipers and my hat on chair and we were swimming in the pool after 5 minutes the security asked us to leave so they can close the pool. Our shirts and slipers were... More

We come here every year and sometimes on the weekend. We luvdj kyle but they decided to bring some techno group in that sucked..I'm young n techno us nice but not for families n children..bring dj Kyle back..Judith and latoya at the front desk are AMAZING. They go above and beyond and have great customer service skills.

I stayed at the LaPlaya Resort from Sunday April 28th-Tuesday May 7th, 2013 and honestly I was nervous because of the reviews, but I was pleasantly surprised with my stay. I stayed in a king oceanview room. My room had a mini fridge, microwave, coffee pot, balcony where I could see the ocean, and excellent wifi. It was extremely clean... More

We spent last weekend at LaPlaya and was very very disappointed in the condition of the room! Pictures that were displayed online was totally different from what we were given. The hotel is run-down and in desperate need of repair(s). We had an oceanfront kitchenette and the only thing we liked was that we could see the ocean. The pool... More

I recently stayed over this past weekend with my kids and husband I was really surprised at the reviews some people had wrote about how they were dissatisfied because what I saw was a clean, friendly staff, great lection, and other amenities that this hotel offered. Yes this hotel is a little ran down but that's the way somethings get... More

CHRISSY,MARY,JOE,KARA Thank you had a great trip! chrissy great drinks,great personality, thank you for keeping bar open for all of us! always on top of our drinks never empty! as busy as you were you rocked!!!! thank you plan on celebrating my wife and my birthday at tiki bar!!!! mary thanks for great smile and service at breakfast!!!! joe thanks... More

This a older hotel that is very clean and friendly. I spent a week there and had the time of my life. The staff is outstanding. The front desk is very friendly and will do anything to make your stay as comfortable as possible. I met two wonderful people, Kara and Chrissie whom I now consider friends. The are the... More