We arrived late due to a very delayed flight. I know reviews have varied in report on staff, but we had a great experience. Despite the late hour they still sent a shuttle for us. Then, feeling sorry for us at the front desk, they gave us a bigger room (no charge). The breakfast was good and the staff was... More

I was move to this hotel it was great for the value . The room was clean restaurant was fine Mgt was great. I had little problems with check in but was quickly resolved through Mgt who was willing to listen. The water was good and hot beds sleep fine. The only thing that I did not like was the... More

We booked this pre cruise because of reviews and special AAA price, We arrived about 8 a.m. and were very tired after our red eye flight. The gal at the desk said our room would be ready within the hour and gave us tickets to eat breakfast. Had coffee, juice and waffles made in the self serve machine. When we... More

We arrived early in the morning and still had to wait 45 min for the shuttle. They cancelled our reservation even though I called them the night before to reconfirm. There were several staff members at the desk every time we went there, but they continually had horrible customer service (!!!), usually were talking to each other, and couldn't resolve... More

It is a simple hotel. Typical Road american hotel. Door and windows to the parking, two floors without elevator. However they do differently. The decor is good, the quality of the bed too. The breakfast is varied and they have free wireless. Jamers, the reception man, is very kind and funny. The only major flaw of the hotel are the... More

We stayed here before our Cruise and it wasn't bad. Our issue was the Man that takes care of our shuttle to the Cruiseport. It was like we were in the army,as he was yelling at people and was really rude to a cpl. that didn't want to listen to him any longer and chose to take a taxi. Our... More

Our family stayed here on the way to an Eastern Caribbean cruise. Free shuttle from airport, clean hotel, more than reasonable rate (booked by AAA travel agent in PA), decent breakfast (make your own hot waffles), and free shuttle to pier to catch our cruise ship. I agree with recent reviews that at first glance it may have seemed run... More

My husband and I stayed at this hotel before a cruise and it was dirty and uninviting. There were bugs in our room. The breakfast area was loud and had frequent reminders about the breakfast staff living off of tips. The hotel night desk clerk was not helpful and was unable to resolve a mistake on the part of the... More

Needed a place to stay for one night before heading down to the Keys. The looks of this hotel are deceiving. It seemed run down and in need of repairs. But our room was very clean and comfortable and the staff was great. Only let down is they advertise on the web site as having fresh doughnuts but they didn't... More