I was there for a graduation, and the room was inflated to $249 per night for a room that is generally worth $99. The lobby was nice and renovated, but while the rooms were renovated a few years ago, they seem outdated.
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Thank you for your feedback regarding your recent stay with us.
Unfortunately, at times of higher demand within the market we do adjust our rates to be in-line with the other hotels in the area. As you can imagine, with over 45,000 students, the University Graduation increases demand on the entire Gainesville hotel market. I do want to thank you...
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I have stayed here three times for a week each time for business. The Courtyard is nice, they did a much needed upgrade to the lobby to bring it up to a normal Courtyard level. The rooms are normal Courtyard rooms nothing special. Breakfast is good but not great, The ladies that staff it try to make the most of...
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Reviewed 15 January 2011
Thank you for your comments. I sincerely apologize for the frustration you have experienced at my property. It is clear from your review that we were regretably unable to meet your expectations. Please know that I value your comments and will take action with my staff and management to address your concerns.
My team and I strive to always provide...
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We stayed at this hotel for 1 night, end of March. Was able to get a good deal through Priceline ($ 65). Nice, big rooms, friendly and efficient service at front desk. They were still renovating the main restaurant but since we only stayed 1 night that was no problem. Many restaurants closeby. In the morning breakfast was served in...
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Thank you for your positive comments!
I am very glad that your enjoyed your experience at our hotel. Our renovation process is now completed and we have a wonderful and vibrant new lobby concept including The Bistro restaurant which is now open for Breakfast and Dinner!
I hope that on your next trip to Gainesville you will consider our property...
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I am a little disappointed that when I booked, it did not state that the entire 1st floor would be under construction, or that the elevator would not be working. I am even more disappointed that the fee was full price 154, with no restaurant, noise, the parking lot littered with construction material and vehicles. On the bright side the...
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I would like to apologize for the inconveniences you experienced as a result of our renovation. I can completely understand your frustration and appreciate your comments.
We have successfully completed our lobby and restaurant renovation and would love to have the opportunity to showcase its benefits and services to you on your next trip to Gainesville. Though we failed to...
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Know that this property is currently under a major renovation with all the noise, dust and inconvenience that goes with it. My colleague and I were told it would be this way until "at least mid-March". When we inquired about some sort of reduction in our rate or some other consideration we were told flatly NO.
Additionally the overall condition...
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My daughter and I stayed at the Courtyard earlier this week to attend to some personal business. We were greeted by Kayla upon checking in, and she was extremely pleasant and very helpful. The lobby, eating areas, and the room was spotless. We checked out the next day and were attended to once again by Kayla. After checking out and...
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Greetings from Gainesville! Thank you for taking time to provide your feedback about your stay! We are excited to hear you enjoyed your stay with us and that our team, and more specifically Kayla, was there to take care of your every need! We can't wait to see you back at the hotel next time you are in the area!
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We had to book this hotel at the last minute. Being that Gainesville is a college town I really wasn't sure what I was getting myself into. I was pleasantly surprised when I arrived. The Asst. GM was working the desk and she was as nice as could be. She checked me right in. My room was not fancy, pretty...
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Not Fancy But Clean, We greatly appreciate your feedback regarding your stay here at the Courtyard by Marriott in Gainesville. We strive ourselves on great customer service, and I noticed you said you were pleasantly surprised. We are actually going to have our lobby remodeled starting in January which will help spruce the lobby up, and make it feel a...
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Good thing I bring my Bose noise reduction headset with me on trips our I would not have gotten any sleep. The walls of this Courtyard are so thin I could hear every word the guest on either side were saying. Very disappointed given this is a Courtyard.
The property is very old and Marriott should level it and build...
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Thank you for taking your time to give us feedback on our hotel. We are very sorry for your disappointing stay you had in July. Starting in January our lobby renovation which will be completed in March will give us a whole new look and feel. We will have a new lobby with our New Bistro concept breakfast, home theater,...
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Easy access to I-75 and to Archer Road the main road to the University of Florida. Check in was very smooth and the receptionist (very friendly)already had our reservation printed out, and had a welcome bag with water and maps ready for us.
The room was a two-doubles (family of 4) and easily fit the roll-a-way that we asked for....
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My wife and I discovered Marriott Courtyards in the 80s -- at the Windy Hill exit just north of Atlanta. In those days, they were nice little hotels built often in industrial or business "parks," and business people paid a premium during the week, but pleasure travelers got good discounts on weekends. We stayed in a lot of them. Nice...
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Alas, we are very sorry for your not so great experience at our hotel in Gainesville. We had an unexpected amount of highschool basketball kids in our hotel during your stay. We have resolved this issue for the future. In December we are starting our new lobby Bistro renovation which will solve a lot of our breakfast issues. Also the...
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