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All 65 Hollywood hotels »

Westin Diplomat Resort and Spa

4.0 of 5
3555 South Ocean Drive, Hollywood, FL 33019
Hotel amenities
Westin Diplomat Resort and Spa
Ranked #9 of 65 hotels in Hollywood
4.0 of 5 stars 1150 Reviews
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1,150 reviews from our community

What travellers say about this hotel
  • Pool area(53)
  • Very nice(48)
  • Ocean views(34)
  • Sports bar(27)
  • Room service(18)
  • Fort Lauderdale(15)
  • Golf course(12)
  • Great Hotel(12)
  • Front desk staff(12)
  • Business center(10)
Traveller rating
    515
    368
    126
    71
    70
Only show reviews for Family (282) | Couples (327) | Business (277)
Date Rating
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 25 May 2012 NEW

Lets just say that they will not see me again soon. 1) After making reservations in advance at the beach front resort in Hollywood FL, I was told that there was no room at the hotel and that I needed to travel to next facility inland (Golf resort in Hallandele) if I wanted to stay at the Westin. not a... More

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scotland
Senior Contributor
30 reviews 30 reviews
Reviews in 20 cities Reviews in 20 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

Had 1 night here after a cruise. Hotel was extremely busy as there was a prom that night and it all looked a bit manic. We had to wait in line for 20 minutes to be told our room was not ready which was okay as we were a little early.(3.30) Thought we would sit at the pool but we... More

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Washington, DC
Senior Contributor
27 reviews 27 reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

We stayed at this Westin as a result of getting a great deal on Hotwire Hot rate. We were originally supposed to stay at the Westin situated on a golf club but we were still accomodated at this beachfront property at no extra charge. Parking was about $20 at a nearby garage. The hotel is stunning and modern. Our room... More

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Greenville, South Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW

We visited Westin Diplomat for the Orange Bowl. It was the official Clemson hotel and the staff did a great job accommodating the large influx of fans. We opted for an oceanfront room--it afforded great views. The room was on the small side but was comfortable for a couple. The bathroom had a large tub, separate shower stall and toilet... More

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East Lansing, MI
Top Contributor
50 reviews 50 reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

I will start by saying I stayed here for a business trip and didn't utilize the pools or beach which looked nice. This isn't the best Westin I've stayed at or the worst but I wouldn't stay here if I was to return to the area on vacation. It's not as nice as the Westin in Grand Cayman where I... More

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Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

What can I say, we just returned from a family holiday in Florida and loved our stay at the Westin Diplomat. The room was great (we took a suite as we have two small children and want the extra space), the staff was second to none. From the parking attendants to the cleaning staff not one person ever said "no"... More

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Karianne Arsenault, Manager at Westin Diplomat Resort and Spa, responded to this review
22 May 2012

Dear Matt F, We are excited to learn that you and your family had fun during your trip to the Diplomat. We are delighted to learn that you enjoyed your suite, and the service provided by our team of ambassadors. Everyone will really enjoy hearing your kind words. It is also fantastic to see that you enjoyed our two family... More

Dallas, TX
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

This is a beautiful hotel, the Staff is great--EVERYTHING is a la carte and expensive. They do not replenish amenities--even for a stay of several days and even if you select the option to have your room serviced (they have a "green" option that you do not have your room serviced and you can save $5 a day--we didn't select... More

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Karianne Arsenault, Manager at Westin Diplomat Resort and Spa, responded to this review
22 May 2012

Dear Hivelocity, Thank you for taking the time to tell us about your stay at the Westin Diplomat. It is delightful to hear that you enjoyed our beautiful facility and the service provided by our ambassadors; your kind words will inspire them. It saddens us to see that you found some of our amenities to be a bit pricey. We... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

Its an excellent hotel everything at your fingertips and service is great. I just think the cafe restaurant should be open at night, or add another restaurant. More

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See 2 more reviews by Snoox1 for Hollywood
Karianne Arsenault, Manager at Westin Diplomat Resort and Spa, responded to this review
22 May 2012

Dear Snoox1, It is wonderful to see that you enjoyed your retreat to the Diplomat! Thank you for your compliments on our facilities and on our ambassadors. They all pride themselves on providing top quality service and it is excellent to see this was your experience. Thank you for your feedback on our café restaurant. We will share your feedback... More

Centerburg, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

Just returned from Ft. Lauderdale/Hollywood, Florida and have a few comments to share about the hotel. We had a nice room overlooking the ocean. The room was fine - air conditioning was great. However, there's a few suggestions I have for the hotel management: Open up your restaurants! There were over 400 attending the conference we were at and we... More

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See 2 more reviews by ScenicWanderer for Hollywood
Karianne Arsenault, Manager at Westin Diplomat Resort and Spa, responded to this review
22 May 2012

Dear ScenicWanderer, Thank you for taking the time to tell us about your stay. It is inspiring to see that you enjoyed our facilities and your room overlooking the ocean. We are sorry to hear that you found our restaurant hours, and our Rivals restaurant to be below your expectations. We will share your feedback with our director of restaurants... More

Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 16 May 2012

Only complaint was the service I received when I requested a remote control. Called twice and after an hour and half I called and asked then to wait until the following morning because it was late and I was going to bed, 20 minutes later maintenance knocked on the door with the remote. Otherwise I had great experience and enjoyed... More

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Karianne Arsenault, Manager at Westin Diplomat Resort and Spa, responded to this review
19 May 2012

Dear Luvukbball, We are thrilled to learn that you enjoyed your conference here at the Diplomat. Thank you for your feedback and your kind words regarding our facilities. We are sorry to hear about the inconvenience that you experienced in regards to your remote control. We will share your feedback with the appropriate managers so that we can continue to... More

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Additional Information about Westin Diplomat Resort and Spa

  • Westin Diplomat Resort
  • Westin Hollywood
  • The Westin Diplomat Resort & Spa
  • Westin Diplomat
  • Hollywood Westin
  • Hollywood Westin Diplomat Resort
Address: 3555 South Ocean Drive, Hollywood, FL 33019
Price range (per night):* RM652 - 1,083

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Westin Diplomat Resort and Spa
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