We traveled for a youth baseball tournament. as we drove up I was a little skeptical, since it reminded me the experience we had at the B.W. in D.C., but happy to say, that the staff was outstanding. The rooms CLEAN, which is most important. Very nicely kept, rooms were modern inside and very spacious. We stayed in a room... More

My husband and I and ten additional family members decided to spend my birthday in Key West. We had three rooms at this hotel and had a fantastic time. The rooms are really nice except that the floors could use a little cleaning. My husband walked around the room in his bare feet and when he got in the shower... More

We stayed at this hotel for a few days in May, and it rained the whole time we were there. There were little bugs in our room all over the sink. Maintenance came in, told us they were ants, and sprayed Raid. The bugs came back the next day, maintenance said because of the the rain. Our first day, the... More

We arrived at our hotel 3 hours early and I figured I would see if they would let us check in early. The lady at the counter was very friendly and reminded me that we were early, however she looked to see if there was a room and sure enough there was so she let us check in early! Great... More

This is an older property that has been well taken care of. I chose here because it is on the quiet side. The beach is directly across from the hotel. You are next to the airport but there are no flights late at night. It is a $20 cab ride with tip to Duval Street or Mallory Square. With the... More

We recently stayed at best western key ambassador may10-18 2013. We are from syracuse ny and have never been to key west. We stayed in room 153 ocean view. The room was very clean, no smells,no stains and very quiet. We were very close to pool and continental breakfast. The breakfast was much more than we thought it was goin... More

I will start by saying there is nothing majorly wrong with this hotel. The room was clean, spacious, decorated nicely, and was decently comfortable. The pool was huge, there were fresh clean towels available by the pool, and the crowd was quiet enough. However... the photos make it look like you are on the water... which, you are, if you... More

I did not expect such a beautiful view from my room, I made the reservation with a phone operator.Trying to use my reward points...what a hassle. The sunsets and sunrises over the water. The beautiful tropical flowers planted all around. Great large room, king bed. Nice to be away from the madness that is Key West these days. stayed 3... More