Ok motel ,but nothing special for the high price they are charging i take because location ?
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Ok motel ,but nothing special for the high price they are charging i take because location ?
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Thank you for your comment regarding the service you received while staying with us. We are reasonably priced for Key West. We hope you will choose to stay with us again.
Best Regards,
Front Office Manager
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When I booked the room, it was supposed to accommodate 5 people, however when I arrived they did not have available a roll away bed. The staff just answer that we did not requested the extra bed previously. He suggested sleep 3 in one bed. The carpet was completely dirty, Water from the sink was black and the AC very...
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We appreciate your comments regarding your experience at our property. We are sorry to hear we were unable to meet your expectations. The rollaway bed is available upon request, and we apologize that it was not available on the day of your arrival.
Sincerely,
Front Office Manager
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I have stayed at their sister hotel which is right next door to them but decided to stay there because for the same price I was offered 2 queen size beds. NO way they were Queen beds...more like FULL size beds...pool was awful...very badly in need of update...walls and ceilings looked like they were falling apart...carpet in rooms were nasty...
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Thank you for taking the time to review your recent stay at our hotel. We would like to apologize for the inconveniences you experienced during your stay. The hotel services fee is $7.99 per room/day ($8.59 inclusive of tax.) This fee includes shuttle services to downtown, beaches, local golf course and airport. We are sorry for any misunderstanding which occurred...
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Price was okay for the area but you can find much better hotels. We checked in to room 120 in April for 3 nights. The spray from our shower was substandard, our bed was hard, the TV was fuzzy and couldn't get many channels, the wallpaper was peeling off the bathroom walls, the floors were grimy and the outside of...
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Thank you for bringing these issues to our attention. We apologize for any disappointment you experienced while lodging with us. We hope your new room was more acceptable and appreciate you mentioning that the staff was obliging. There are improvements scheduled in the near future and we hope you will consider giving us another try in the future.
Sincerely,
Front...
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Reasonable room ,staff helpful and friendly. WIFI slow . Good breakfast.
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Thank you for taking the time to comment on your stay with us and for recognizing the staff. We hope to see you again.
Best Regards,
Front Office Manager
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front desk staff were nice, room was clean and comfortable. everything was great, until it started raining and somehow a rooster (no kidding) got woke up and started crowing around 7 am outside in the rain. can't fault the hotel or room for that, but if I would have had a bb gun . . .
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Thank you for choosing to stay with us and for sharing your experience. We are delighted to hear you enjoyed the room and excellent service from our staff. So sorry you were woken early by a pesky rooster! We would like the opportunity to welcome you back on your next trip.
Best Regards,
Front Office Manager
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Price was good. WiFi was not the greatest. Shuttle was helpful. The rooms are little out dated but was expecting that because of the reasonable price.
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Thank you for taking the time to review your stay. We apologize for the inconvenience you experienced with the wi-fi service. It’s nice to hear you were able to take advantage of our convenient shuttle service. Please visit with us again.
Best Regards,
Front Office Manager
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This hotel is a great value and it is well suited for the range of interest. The property seems older, but the room we were in seemed to have been updated fairly recently. Hotel offers several shuttles: airport, beach, and most importantly downtown which we used extensively . We had a rental car, but we really did not use it,...
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Thank you very much for the nice comments regarding your recent stay at our hotel. We are glad to hear you enjoyed your room, our helpful staff and shuttle services. We are looking forward to the opportunity to serve you again.
Best Regards,
Front Office Manager
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This Hotel Overall was good for the price. The best thing it was the breakfast, very fresh a lot of varieties to eat that I will return for the breakfast. The room was clean that only thing that they may need to upgrade or clean a little better and it will be a perfect hotel are their tvs and their...
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Thank you for taking the time to review our hotel. We are grateful to hear you enjoyed your stay, especially our deluxe continental breakfast. We also appreciate your suggestions and hope to see you again.
Sincerely,
Front Office Manager
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We recently stayed 2 nights and the accomodations were adequate. It is located quite aways from main Key West attractions...but shuttle runs to and from about every 15-20 minutes. Our only issue is the last shuttle runs at 11:30pm. With a nightlife that carries well into the early morning hours it would have been nice if the shuttle ran a...
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We appreciate you choosing to stay with us and thank you for sharing your experience. The shuttle service is a great accommodation, when the parking in Key West might be difficult and expensive. Please come visit us again in the future.
Sincerely,
Front Office Manager
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