My second stay at Postcard Inn was even better than the first. The beautiful property is continually being updated and improved. There are many staff members tending to the grounds and rooms. I stayed in the "tower" where an elevator took me to a 4th floor room with awesome ocean view. Time was well spent wading in the shallow ocean...
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Reviewed 16 February 2012
Rooms were ok but bathrooms need more work. The lady that checked us out agreed that they have major issues. Water was either hot or cold no inbetween.
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Thank you for your comments regarding the bathroom water temperature controls. We will determine which room you stayed in and have a plumber look at the controls and repair or replace if necessary. Shower and bath water temperatures are very important part of your stay. Thanks again for bringing it to our attention.
Please come back soon!
Bob Van Bergen...
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We checked in and immediately went to our room, the first thing we noticed was that the toilet was not flushing properly. It took two calls to the front desk for a maintenance guy to come and check it. After a couple of minutes he left declaring the problem solved. Well we did get a surprise the next morning when...
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Thank you very much for your comments regarding your stay.Guest feedback is important to us. I have taken steps today to call a plumber and permanently address the issues you encountered in the bathroom. My apologies that everything was not repaired teh first time you called.
Bob Van bergen
Managing Director
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This hotel promises a lot, however did not deliver. The positives was it has a good bar area and the location is great and beautiful. We paid 225 a night and there is no elevator, no bell service, no wait staff on the beach, pool or bars, and no room service. The door to the rooms (we had a group...
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Thank you for your comments regarding your stay. We did not have cocktail service on the beach during your stay, however we are recruiting a server and will begin this service soon. There is no reason you should have to wait two days for AC repairs. My sincere apologies for the delay. Roomservice is something we provided for a number...
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We happened upon Postcard Inn after looking at a few other places, and couldn't believe our luck. This hotel is perfect! Staff was helpful and friendly, our ocean view room was beautifully appointed and clean, and the on-site amenities were first rate - heated pool, ocean access, two bars. The bathroom was a little dated, but nothing to worry about....
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Your comments are sincerely appreciated. It's great to get feedback that validates all that the staff and ownership have been working on to provide a great Keys experience in an incredible location.
Please come back soon!!
Bob Van Bergen
General Manager
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First visit to the keys and I am in love. Postcard Inn was so much better than I expected it to be. After a long flight from Seattle and long drive to the hotel we were wiped out. the staff at the front desk cheered us right up and were so funny, warm and helpful. We had a perfect view...
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Thank you for your great review of your stay with us. I am very happy to hear that you believe our mattresses stackup favorably with those at the Ritz Carlton. Glad you wee bale to experience multiple outlets and enjoyed them all. Please come back soon!!
Bob Van Bergen
General Manager
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Given the multiple hotels and resorts, I think Post Card Inn is worth the namesake. The hotel is much like a resort and done well.
We booked through Hotelclub for a reasonable price, although there was a resort fee on top upon check out.
The rooms were reasonable size and the resort has quite a few bars / places to...
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I loved your headline "Views worthy of a Postcard". Glad that overall you had a great time and enjoyed yourself while stay here. One point I would like to make is that you are more than welcome to have alcohol on the beach and at the pool but you must buy it from the resort. We do permit guests to...
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Second time in Islamorada. First time at the resort. Room 141 was awesome! Corner King room with an extra living room overlooking the pool and the most amazing oceanfront view in the keys. Kim at the pool bar is by far the best bartender in Florida. Always smiling, pours a great drink and is more than a bartender, she's a...
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Thanks for your very kind words. We have some great associates here and we are always pleased to hear when guests recognize great service. We hope that you will return soon. We look forward to serving you!
Bob Van Bergen
Managing Director
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Newly remodeled rooms. Very nice. Nice pools, oceanfront property. All around nice spot.
We will definately come here again! And I will repeat the word CLEAN! which seems to be hard to come by in the Keys. So we are thankful we found this location. Also it is next to the Theater of the Seas which we had soo much...
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Thanks for your kind words. I was especially pleased to see your comments about cleanliness. That means a great deal to all of us. We also really enjoy having such a great attraction as Theatre of the Seas right next door to us.
Hope to welcome you back soon!
Bob Van Bergen
Managing Director
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FIrst time in Islamorada. Loved it and loved the Postcard Inn. It provided many options but we chose to simply relax. The room was great (with a minor exception as to the noisy air conditioner, but I sleep with air plugs so it was fine) and a small bathroom but otherwise very comfortable room. I would recommend building 2 as...
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We appreciate your kind words about the Postcard Inn here in Islamorada. Since it was your first time here, I do hope that you will not be a stranger and come back often. Islamorada and the Postcard Inn is a great place to be any time of the year.
Bob Van Bergen
'Managing Director
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