I have to say that after reading some of the reviews before I went I was a little worried, but having arrived in the beautiful keys and checking into the hotel I needn't have been. Charlotte the receptionist couldnt have been more helpful and we went to our room. This is our second visit to Banana Bay and the first... More

We went in august, 2011 for my birthday. We loved the location, and the room could use a little more updating Pool- My family and I went to the pool and we were having a really good time, until the lady working at the pool bar, came and asked for our pool keys and id? i was very disturbed by... More

This place looks beautiful on the website, but that is the only place it's beautiful! The pool area is pretty, but like the rest of the property, not well maintained. There was sand in the tub and tiled closet area. The rest of the room is furnished with very old, worn, dirty carpeting. Our room was damp and smelled of... More

I got a severe bed bug bites that land me on the hospital, creepy old fashion tv and mini fridge. More

What a joke, especially when you look at their website which looks nice. Talk about looks can be deceiving. The only semi good thing, was the bed. The room said pool view, you could barely see it for all the palm trees in the way. The carpets were awful, it smelled, and when they madeup our bed for the next... More

We arrived at midnight and the were told that we would pay $111 for the one night. The guy was the only nice person in this hotel - chatting with us and letting us know that it would not be a problem to get a late check-out due to our late arrival. Well, that was not true unfortunately. We checked... More

I am currently inside of the hotel right now and i have to say it has been fairly disappointing. The pictures on the website and on their brochure are nothing like what we see here. Everything is old and rundown. The tennis courts look like they haven't been weeded since the paleolithic era, and the attendants don't seem to mind.... More

We stayed here for 5 nights with our two teenage daughters. It was our first visit to the Keys and I had chosen this hotel mainly because of its position (its half way to everything). Some of the reviews were a bit worrying so I was kind of expecting the worst but when we arrived things werent too bad. The... More

Arrived at check in 9:25pm. The girl at the desk had a terrible attitude and said she closes at 10:00pm. But.. we were unable to check in, in a timely manner because she had already closed everything out and we had to then wait for her to restart everything. Was there checking in for 45min. That wasn't the worst of... More