The week that my family and I were supposed to stay there, my sister is admitted in the hospital.. Since she is the one who paid for the hotel, we called to try and either get our money back or receive a credit... Fail. The guy was such a jerk on the phone. Not one bit of compassion for my... More

The Yellowtail Inn is disgrace. The place was filthy. The beach no way looked like what was depicted on their webstire. Our room had dirty floors, holes in every curtain and the futon which was suppose to be the sofa. Electrical outlet were open and the outlet for the kitchen was not up to code. The refrigerator was rusted all... More

Booked a room at this so called resort and barely could walk into the room because of the awful smell of urine! Christian at the desk then offers another room; super...only it is infested with hundreds and hundreds of flying bugs. So disgusting we leave and are told money will be refunded. Guess what? They do not refund any money... More

I was booked at the Bonefish Resort. Couldnt find the check-in office. Called, was told I was upgraded to deluxe suite at Yellowtail Inn. Checked in, they couldnt tell me why I was upgraded. Got to the room, kitchen & cabinets covered in roaches. All kitchens items was dirty. Room extremely small & very dusty/dirty. The is no BEACH front!... More

I stayed at the Yellowtail Inn for 6 nights in one of the oceanfront cottages (105 and 106 are the cottages). Elijah was the front desk person who checked me in. He was very friendly and helpful in arranging all of the accommodations. I had spoken on the telephone with both Joe and Christian and they too were soo helpful.... More

It is not a "pricy" place and very cozy, great beach, gorgeous views! More

My weekend started out with me saying "I need to get out of dodge and run away". I live just up on the mainland in Homestead and wanted to visit Pigeon Key as it was the 100 anniversary of Flagler's first complete train to Key West. I'm not rich, not even 'comfortable' in some standards so I was looking for... More

You would think a small family owned property would at least carry amazing customer service for such a poorly maintained property. I was cursed out by the front desk manager, "Christian" for calling to change my wake up call more than once. When I went to confront him about his poor customer service and to check out to go to... More

I agree with the stay in your car sentiment. Smelled so strong of lysol or something that we had to keep patio doors wide open to air out. Looked dirty; didn't want to touch anything. Swimming pool the size of a double hot tub. Outlet in bathroom didn't work. Shower curtain full of mildew. Dirty kleenex left in bathroom; hair... More