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Boatman_s Sombrero Resort & Marina Hotel Reviews, Marathon

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Boatman_s Sombrero Resort & Marina

2.0 of 5
19 Sombrero Boulevard, Marathon, FL 33050 (Formerly Sombrero)
Hotel amenities
Boatman_s Sombrero Resort & Marina
58 traveller photos
Ranked #11 of 14 hotels in Marathon
2.5 of 5 stars 148 Reviews
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148 reviews from our community

    Trip type
Traveller rating
    14
    39
    25
    24
    46
Date Rating
Reviewer
5 reviews 5 reviews
“Great stay! Would do it again!”
4 of 5 stars Reviewed 23 May 2013 NEW via mobile

Had to wait an hour and a half AFTER check in time for our room but...after that it was a great stay. Very nice rooms with kitchen and two tvs. Great view of canal outside the room and personal garages for parking. The pool was nice and clean and the tiki bar was cute although we only stopped there while... More

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See 4 more reviews by saltyhair-sandyfeet for Marathon
Runnemede, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“BOATMANS SOMBRERO VERY GOOD”
4 of 5 stars Reviewed 10 May 2013

The resort is off the beaten path. and hard to find.The front desk did not answer our calls.. Thank good ness for GPS. Once we found it, they had our room ready (GREAT ROOM ON TOP FLOOR RIGHT ON THE CANAL). The first morn there we saw a manatee swimming up the canal. THE NEXT MORN WE SAW A MOM... More

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Merri C, Manager at Boatman_s Sombrero Resort & Marina, responded to this review
18 May 2013

Dear Guest, Happy to hear you found and enjoyed your stay and the visiting Manatees at the Sombrero Resort & Marina. We are the best kept secrets in the Keys. Our pool and Tiki Bar are a constant source of enjoyment for our guests and the live entertainment on Friday and Saturday evenings from 6 PM to 9 PM is... More

Pensacola, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Excellent Service”
4 of 5 stars Reviewed 8 May 2013

Stayed four nights in condo at Sombrero. Found the personnel very friendly and guest friendly. Special kudos to Shirley the front desk manager. We had an AC issue in the front room. Did not effect the bedroom comfort as the one in the bedroom was excellent. We were given the choice to relocate as the broken AC required a part... More

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Merri C, Manager at Boatman_s Sombrero Resort & Marina, responded to this review
18 May 2013

Dear Guest, Thank you much for the positive review. Shirley, Front Desk Manager, does go the extra mile to make sure our guests have an enjoyable experience at the Sombrero Resort & Marina. All of our staff is committed to providing excellent service to our new and returning guests. I am especially happy the air conditioner in the bedroom was... More

East Hanover, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Exactly what we wanted”
4 of 5 stars Reviewed 30 April 2013

My husband and I went to the Keys for our “Babymoon” and wanted to do nothing more than relax. We choose Marathon as our home base because it is an hour from Key Largo and hour and change to Key West. Pretty much in the middle of the keys. For fewer than 90.00 dollars a night we had everything we... More

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Merri C, Manager at Boatman_s Sombrero Resort & Marina, responded to this review
4 May 2013

Dear Guest, We are happy you choose the Sombrero Resort & Marina for your "Babymoon" celebration. You found the Marathon, FL secret. Setting up at Sombrero Resort & Marina in Marathon gives our guests a great base to travel the Keys. Our reasonable pricing make the offering a win-win. We are doing our "Spring Cleaning" and part of the process... More

Kingsville, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Sombrero Resort Good Value”
4 of 5 stars Reviewed 17 April 2013

Great place, great Tiki Bar, nice people This place is trying to stay afloat and is giving good value and you could probably not get closer to the beach etc. Other places are still trying to get the "Florida Keys" top prices for this area.

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Merri C, Manager at Boatman_s Sombrero Resort & Marina, responded to this review
21 April 2013

Dear Guest, Thank you for your kind words. The Sombrero Resort & Marina Team wants to make each guest experience a positive one. I am happy we succeeded with your recent visit. As you mentioned, the Sombrero Beach, a beautiful beaches in the Keys is a short distance away as is the Crane Point Museum, Dolphin Research Center and The... More

SANFORD
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
“Old Florida”
3 of 5 stars Reviewed 8 April 2013

The outside needs an update but the lobby area was nice. The boys like the pool. Everyday there was people sitting outside around the pool and at the bar area. Parking was good but the elevator didn't work in our building but you could use the other one just a little longer walk. We stayed for a week. Rooms were... More

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Merri C, Manager at Boatman_s Sombrero Resort & Marina, responded to this review
15 April 2013

Dear Guest, Thank you for reviewing the Sombrero Resort & Marina. I am glad you noticed our nice Lobby area. The pool and the Tiki Bar are great gathering places and I am pleased your boys enjoyed our pool. I am sorry the elevator was out of order, it is being repaired. The Housekeeping Staff are thoroughly inspecting the units... More

Cape May, New Jersey
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Worst place ever”
1 of 5 stars Reviewed 4 April 2013

We booked and prepaid for one night at this place. First of all the title totally misrepresents the place. By no stretch of the imagination should it be calling itself a resort and charging a fee. When we arrived the check in location was locked even though it was during regular hours but I called and someone came right over.... More

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Merri C, Manager at Boatman_s Sombrero Resort & Marina, responded to this review
6 April 2013

Dear Joanne, Thank you for the comments that you have shared with us. I am sorry that we did not meet your expectations. Our regular hours are from 8 AM until 9 PM, Monday through Saturday and from 8 AM until 5 PM on Sunday. We provide on-call check in service for after hours check ins. If the Front Desk... More

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“NOT A RESORT”
2 of 5 stars Reviewed 1 April 2013

Disappointed to say the least. The couch cushions were torn and looked dirty, the smoke detector was placed with exposed wires, cabinet doors were warped due to the heat of the oven, no heat in the room, 1 remote for 2 outdated TVs. I can go on…

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Merri C, Manager at Boatman_s Sombrero Resort & Marina, responded to this review
6 April 2013

Dear Suzi, Thank you for taking the time to share your experience with us Please accept my apologies that your experience was not a positive one. I am working with both our Maintenance and Housekeeping personnel to make all necessary repairs on the smoke detector, wires, cabinet doors and additional remote. Our goal is for all our guests to have... More

Fort Myers, Florida
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“One Night Stay”
3 of 5 stars Reviewed 30 March 2013

We booked sight unseen for 3 couples on the internet a few weeks before our trip. Hoped for the best but were a little disappointed. The outside definitely looks outdated, althought the lobby area is nice and the pool area looked ok. Parking was sufficient.We were there for only one night and it was very cold and windy so did... More

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Merri C, Manager at Boatman_s Sombrero Resort & Marina, responded to this review
6 April 2013

Dear Janet, Thank you for taking the time to provide us with feedback, it will help us improve our guest's experience. We have replaced the hair dryer and the housekeeping staff review all showers to make sure each has ample hot water. I hope you will visit us again. More

Portsmouth, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Good value - no complaints”
4 of 5 stars Reviewed 14 March 2013

Stayed here for a week in January 2013. Agree with some others - it probably depends which room you stay in. Ours was #429 which was booked through Bonnie at American Caribbean Real Estate in Marathon. Full facilities in the suite and everything worked. It was clean with no evidence whatsoever of bug problems which others had reported elsewhere in... More

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Merri C, Manager at Boatman_s Sombrero Resort & Marina, responded to this review
15 March 2013

Dear Ray, I am happy you enjoyed your stay at the Sombrero Resort & Marina and your wife enjoyed our pool. We are proud of our beautiful large pool. The local Marathon High School swim team uses the pool for practice during the off season and did very well this year. We are proud of these fine athletes. Our staff... More

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Additional Information about Boatman_s Sombrero Resort & Marina

Also Known As:
Boatman_s Sombrero Resort & Marina Hotel
Boatman_s Sombrero Resort & Marina Hotel Marathon
Boatman_s Sombrero Resort And Marina
Marathon Key Sombrero Resort & Lighthouse Marina
Marathon Key Sombrero Hotel
Sombrero Hotel
Marathon Key Sombrero Resort
Address: 19 Sombrero Boulevard, Marathon, FL 33050 (Formerly Sombrero)
Region: United States > Florida > Florida Keys > Marathon
Amenities:
Business Centre Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool
Hotel Style:
Ranked #11 of 14 hotels in Marathon
Price range (per night): RM284 - 475
Hotel Class:2 star (2*)
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Boatman_s Sombrero Resort & Marina
19 Sombrero Boulevard
Marathon, FL 33050
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