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Hilton Miami Downtown

3.5 of 5
1601 Biscayne Boulevard, Miami, FL 33132 (Downtown)
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Hilton Miami Downtown
Ranked #47 of 131 hotels in Miami
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998 reviews from our community

Traveller rating
    254
    429
    200
    72
    43
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Families
206
 
Couples
299
 
Solo
70
 
Business
208
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 May 2013 NEW

This hotel had a central location in Downtown Miami . It is fully staffed with professionals to help you especially the valet staff are very helpful,i want to thanks Manuel from valet for the help that he offered to us,The pool area is relaxing. The rooms are very clean and they have a nice view to the city.

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Madrid, Spain
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 23 May 2013 NEW

Stayed there for a week during a forum - very good hotel for a convention / forum, top of the line installations and support, infrastructure is perfect. Of course, as the vast majority of those hotels with a good business installations, you can't feel the weather, see the sun or rain. Thanks god we had our breakfasts and lunches in... More

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Miami, Florida
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

This hotel has the best front desk service EVER!! I am a Hilton Diamond member and have stayed at this property repeatedly for several years. Specifically, Josette is the absolue best front desk attendant in the Hilton family. I witnessed her complete demands of several high-demand guest that were frustrated with airline travel in a manner that bespeaks the Hilton... More

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Orlando, United States
1 review
3 of 5 stars Reviewed 21 May 2013 NEW

Rooms were clean, and beds were very comfortable. We were given a nice room that overlooked the bay and downtown Miami. Downside is that the front desk supervisor was very rude. My family was supposed to have free valet service but she repeatedly insisted that the rate I had paid for did not include parking even AFTER I showed her... More

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Review collected in partnership with Hilton Hotels & Resorts

Cincinnati, United States
1 review
2 of 5 stars Reviewed 19 May 2013 NEW

My stay at the hotel was due to a conference being held at the facility. There were numerous technical issues with the facility from the conference perspective, but there was not hot water at times, the water was rusty on the final day, and there was limited internet connectivity in the room (17th floor), but in the lobby it was... More

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Review collected in partnership with Hilton Hotels & Resorts

Juan Dolio, Dominican Republic
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

We went there last year, so i finally decided to write a review. I will start saying that the hotel was nice overall! great service since the moment we got in. hotel is very clean and organized; the location of this hotel will depend on what you are looking for it's close to Bayside but far from Lincoln Road and... More

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review
20 May 2013

It truly delights us to learn how much you enjoyed your stay with us, thank you for your review! It is our privilege to provide our guests with the very best in comforts and we love to know you were able to appreciate our clean accommodations and helpful service. Within minutes of some the area's greatest shopping and dining as... More

Brisbane, Australia
1 review
1 of 5 stars Reviewed 16 May 2013

We had arrived at this hotel at 7.30 pm and when going to check in had been told that our rooms were not ready. We then both got put into the same room to wait for our rooms to be finished. Whilst doing this we were given internet codes that did not work so we had to go down to... More

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Review collected in partnership with Hilton Hotels & Resorts

Toronto
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 15 May 2013

We stayed at the Miami Downtown Hilton on May 7-9 as a couple. The room was not cleaned well: 1) There were leftover hairs from the previous occupants' shaving left on the door frame. 2) The carpet had not been vacuumed; we found dirt/soil in several parts of the room. 3) The toilet wouldn't flush 4) Stains from pop can... More

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HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review
20 May 2013

Whether positive or otherwise, we always value the comments of our guests. However, it is with great regret that we learn of your stay, as this is not the experience that we hope to create. As you mentioned, we do charge for parking and our valet service permits for unlimited in and out privileges. Our fees are comparable to most... More

Carlisle, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 15 May 2013

We stayed here for 4 nights. The hotel was booked for us as my husband was working there, but I doubt we would have chosen to stay here after reading the previous reviews so we arrived with very low expectations. The surrounding area is not very attractive although there was a partial view of the sea from our room. There... More

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See 2 more reviews by Jean S for Miami
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review
20 May 2013

It is always our desire for guests to depart from our hotel with a positive impression, as we strive to maintain the highest level of service, hospitality and comfort for all who visit. Please accept our most sincere apologies that your stay did not exceed your expectations and if your guestroom and dining experience was not all you had hoped... More

Miami, United States
1 review
2 of 5 stars Reviewed 15 May 2013

Rate was excessive for quality, air conditioning stuck on high, television signal scrambled in and out constantly, wifi did not work properly, breakfast was very poor, and service was generally lacking. Also, I was told no rate was available for the seminar I was attending, but other seminar attendees were given a special rate. Seminar was nowhere near sold out.... More

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Review collected in partnership with Hilton Hotels & Resorts

 
 
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Additional Information about Hilton Miami Downtown

Also Known As:
Hilton Miami Downtown Hotel
Hilton Miami Downtown Hotel Miami
Hilton Hotel Miami
Miami Hilton
Hilton Miami
Address: 1601 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotels in Miami
Price range (per night): RM314 - 844
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 
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