Stayed at this hotel overnight as we were travelling out of Miami international. We found the staff very friendly and helpful. The rooms were large, clean and well equipped. Good size gym (hotel style gym) with running machine, cycle, treadmill and some free weights. plus a nice little outside swimming pool. We ate in the restaurant and i found the... More

I was booked into this hotel by American Airlines as I had missed a connecting flight,I had very low expectations as often they put you into cheap hotel nearby however I was extremely pleasantly surprised when I arrived to this hotel. The shuttle appeared almost instantly and when I arrived at the hotel it was bright, clean and very modern.... More

From the moment I boarded the shuttle from the airport this has been the most perfect experience! When I arrived with such a warm greeting from the front desk staff in their beautiful lobby it was obvious that, this would be a week to remember! The room has a safe, microwave, coffee maker and refrigerator which are secondary to the... More

We stayed at the Best Western Premier for 5 days, the service from the moment we walked in was such a welcoming, professional experience, I believe Jack checked us in, we were able to check in before check in time, which was great, Jack was very nice & pleasant, the hotel was very clean & the deco was really nice,... More

Great location ( only minutes away from downtown Miami ). Very clean and friendly staff. Would highly recommend. Only stayed one night for the Miami Heat playoff game and would return the next time I vist the Miami area.

Stayed for one night before leaving on a cruise. Room was very comfortable, had a great sleep in the king sized bed. Staff at check in and check out were very friendly. Shuttle to the Port of Miami was on time and reasonable at $10 per person. Location was not the best, very busy streets and not the safest feeling... More

This hotel is a referral from a family member, my stay was on April 17th thru the 20th, first I will say that the rooms are really nice, clean and comfy, second the front desk wasn't the best, but they do the job, third and last am going to talk about the restaurant: very fear lay out, bar was ok... More

GOOD POINTS: -rooms attractively laid out and well maintained - Good Job HK! -restaurant staff friendly and professional. Executive Chef Carlos clearly a great asset to the hotel - greeted and checked with all the guests - even served some tables. Great steak and frosted beers. NOT SO GOOD POINTS: -front Desk staff do their job AND NOTHING MORE! never... More

This was the worst hotel I have ever stayed at! Everyone of the staff was rude. When we asked for someone to help us to our rooms with our bags, the women who checked us in, pointed to the baggage cart and said "you can use that". I had 2 children and my senior mother with me. Another guest who... More