I booked a room with them and the took out the money from my credit card twice. Tried to contact them, but NO reply at all. Not to phone or to e-mail. Finally after more than 1 month I heard back from them, saying they refunded the money. Turns out the refund receipt they sent was a FAKE. And now,... More

I booked a 2 BR 2 bath apartment at the Viscayne at 244 Biscayne Ave. I booked this property in August of 2012 with no notice of changes and the property was confirmed via e-mail by the company. While I was en-route via plane to my destination I got a phone call 5 hours prior saying my location had been... More

This is the WORST Company I have ever had to deal with. I booked an executive room back on August 15, 2012 to stay at Residences at Bayside in Miami. I spoke to Matthew of Elite back in August to confirm the reservations and he advised everything was perfect. He even gave me a direct number for him to call... More

This is the worst company I have ever dealt with. I booked this hotel 6 months prior in October 2012 for March 2013 attempted to call them weeks before my reservation to confirm. I called everyday 3x and got the answering machine or answering service every single time. I emailed all the email addresses corresponding with Elite City Stays once... More

Check in was odd because the check in area is a sketchy looking office space across the street from the vacation rental. The rooms seemed set up well and comfortable, although basic. There is a fully equipped kitchen, a dining area, sitting area, and a loft bedroom with two baths. The problem is, the bathrooms were filthy and falling apart,... More

Elite City Stays did not return any of my phone calls about parking, locked rooms, key fob preventing access, poor directions. Numerous calls ... no return calls. The place was nice, helpful staff. But STAY WAY FROM ANYTHING OFFERED BY ELITE CITY STAYS.

Another bait & switch!! We booked a 2 bedroom Ultra Luxury Executive Condo at the end of July for a stay over the Christmas holiday(2012). Elite requires the full payment upon booking (done). Got to the building and the "poor" security guard who was on duty (btw he works for the building not Elite) got an earful from me regarding... More

I booked at this place for mid august 2012 and when we got their about an hour early the manger said the room was not ready yet. and also made us pay cash for parking up front, luckily i was carrying cash in the first place. I had to pull into the residence inn and ask the concierge guys where... More

Nice apartments , there is a big kitchen, a nice bedroom and a lot of facilities like oven, washing machine, dryer, dvd player.... The neighbourhood is very good, there is a supermarket at the corner of the building and Bayside with a lot of restaurants, shops ans pubs is just across the street. Transportation is very easy, the stops for... More