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Embassy Suites Miami Airport

3.5 of 5
3974 NW South River Drive, Miami, FL 33142
Hotel amenities
Embassy Suites Miami Airport
Ranked #37 of 129 hotels in Miami
4.0 of 5 stars 545 Reviews
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545 reviews from our community

What travellers say about this hotel
  • Very nice(16)
  • Happy Hour(11)
  • Free shuttle(10)
  • Complimentary breakfast(7)
  • Business center(7)
  • Would definitely stay(6)
  • Pool area(5)
  • Next morning(4)
  • Rooms are clean(4)
  • CUSTOMER SERVICE(4)
Traveller rating
    180
    187
    83
    52
    43
Only show reviews for Family (145) | Couples (109) | Business (71)
Date Rating
Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 27 May 2012 NEW

My husband and I have stayed at this hotel several times and have been pleased overall. It is a good place to stay before a cruise since they offer a convenient cruise ship shuttle. The lobby area/atrium is great --- it really makes you feel like you are in the tropics. The pool area was also nice and the water... More

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See 3 more reviews by Kyotonigel for Miami
Boise, Idaho
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 20 May 2012

We stayed here the night before the cruise we took.The free shuttle from the airport was nice as well as the full breakfast buffet.There is also a evening managers reception yet our arrival time was too late for that so I have no review on that.The rooms were ok, clean enough, yet half of our outlets did not work. No... More

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Gus Lima, Director of Sales at Embassy Suites Miami Airport, responded to this review
21 May 2012

Dear StacysMom-52, Thank you very much for your recent review of the Embassy Suites Miami on Trip Advisor. We appreciate you taking the time to let us know about your recent stay. We sincerely apologize that your stay on this occasion was a disappointing one. Your comments are very important to us and we addressed the issues to the senior... More

Philadelphia, PA
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 20 May 2012

I concur with johnash, I did see more shuttles for other hotels come and go a few times as we waited for the Embbasy Suites shuttle. Still, when the shuttle arrived, the driver was wonderful. I believe his name is Frank. Other than that small issue, this hotel is fabulous... The staff was helpful and friendly. We had dinner in... More

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Palos Verdes Estates, California
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 19 May 2012

I thought I was in a 4 star hotel in Hawaii. Lots of lush vegetation and a tropical feel. It was really a treat. We arrived late (midnight) and took the shuttle to the hotel. It runs every 1/2 hour, I was told. We did have to wait a bit for it, but it did arrive and deposited us safely... More

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Gus Lima, Director of Sales at Embassy Suites Miami Airport, responded to this review
21 May 2012

Cliffview 12, Thank you for taking the time to give your feedback from your recent stay at the Embassy Suites Miami. We are happy that you enjoyed your stay with us. Our atrium is really a wonerful place to sit and just relax. We have many guest tell us that it feels like they are some where else. The sound... More

Murcia, Spain
Senior Contributor
34 reviews 34 reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 16 May 2012

The shuttle bus from Miami airport did not seem to be as frequent as those of other hotels, judging by the number of times we saw their buses pass us as we waited for the Embassy one, but it did turn up and the driver was friendly and helpful. An impressive lobby in "adobe-style" colours and a splendid atrium with... More

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Gus Lima, Director of Sales at Embassy Suites Miami Airport, responded to this review
21 May 2012

Johnash, Thank you for your kind comments from your stay with us. Thanks for the nice compliments on the shuttle driver, the drivers really do a great job. We are very happy that you had the chance to experience Grill 305, Chef Craig and his team are always ready to create a great experience. Our beautiful atrium is a wonderful... More

Boston
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 16 May 2012

My family of 5 planned to stay here for 8 nights as a family friendly home base for a Southern Florida spring break vacation. After four nights though we'd had enough. Let me start with the positives: Easy access to the hotel from the airport. Excellent complimentary full breakfast buffet, with made to order eggs, omelets, pancakes; fresh fruit and... More

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Gus Lima, Director of Sales at Embassy Suites Miami Airport, responded to this review
21 May 2012

Dear JIMFROMBOSTON, We appreciate you taking the time to provide us with your constructive feedback following your recent stay at the hotel. We are very sorry that on this occasion we did not meet your expectations. We do apologize. We are happy that you enjoyed the managers reception as well as the breakfast. We hope you will give us another... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2012

The bedrooms were lovey and it lives up to its name - embassy suites actually gave us a suite! One bedroom wth two double beds, but also a separate living/lounge area! The only drawback is that it's about a $30 taxi ride from town, but otherwise it's a great hotel, with comfy beds, good staff and free cocktails between 5-7pm!! More

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Key West, Florida
1 review
1 of 5 stars Reviewed 15 May 2012

I stayed in April 2012 booking through a third party. Although the third party repeatedly confirmed my reservation, Maria at the front desk insisted I did not have a reservation. This went on for well over 2 hours. I called the third party a few times and was told they kept sending the confirmation to Maria, but that she claimed... More

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Clayton, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

This hotel isn't entirely safe (nor is it in a safe area). After having been robbed, within 30 minutes after check-in, I learned that the hotel's security cameras were only on the first 2 floors (this includes the ground/lobby floor), at the entrance of the elevators and at the entrance and exit doors of the hotel. I had stepped out... More

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Wales uk
Senior Contributor
28 reviews 28 reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 13 May 2012

After a short wait Ariel picked us up from Miami Airport give out some ice water and soon was at the Embassy.We travelled as a pary of four and had a cruise room special for $233. This included managers reception, and transport to the cruise terminal.There was a nice touch with a red rose on the main bed.Unfortunatley the other... More

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Additional Information about Embassy Suites Miami Airport

  • Embassy Suites Miami
  • Miami Embassy Suites
Address: 3974 NW South River Drive, Miami, FL 33142
Price range (per night):* RM389 - 710

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