Stayed here during March 2006, booked a room online for 6 girls, when we got there the room we were given was not the room we booked, way to small for six girls and luggage. However after bringing this to the attention of the manager of the hotel she was very accomodating and upgraded us to the pent house suite... More

The hotel is in a great location. The rooms were cleaned daily but somehow, they seemed a little dirty still. The rooms were really decorated nicely but were extremely small. It would be a good place for singles or couples but not families. More

AVOID! We stopped for two salads...after one hour they were not ready! We wanted to leave and we were asked to pay $ 8 for one coke. Waiter rude and impolite. Menus dirthy and stikky...is it enough? More

We just got back today from staying the long weekend there 4/20-4/23. First of all, after reading all reviews for southbeachgroup (owners of this hotel and others), and after experiencing them first hand, i will never stay with them again and will highly discourage any of my friends or family to stay there unless they have no other choice and... More

Most of the places seem ok when nothing goes wrong. But when there are problems, the place shows its true colors. Lily Leon is no exception. Couple of things: - The phone in the room never worked - We never got hot water This was still understandable. We didn't make a big deal out of it. The worst part is... More

I received an e-mail informing me about a special at this hotel. If you booked and paid for one night, you would get two for free. I immediately booked it without checking here first. All seemed OK at first sight. I was upgraded to a suite. It was terriffic until I realized it overlooked the garbage dumpsters. Each morning I... More

We booked this hotel from the hotel website, which represents it to be a boutique South Beach hotel. When we arrived in South Beach I actually thought I had the wrong address. The hotel is extremely run down in a crowded and dangerous neighborhood. It was clearly too dangerous of an environment to stay with a family so I went... More

We booked our stay via the South Beach Hotel Groups website. We booked the penthouse suite for three nights at an amazing rate as part of a promotion the last week of September. After reading the reviews we were a little nervous about staying. We arrived on a Wednesday in the middle of the afternoon. We thought the website said... More

First of all, we booked for the hotel chelsea. when we arrived at the airport, our flight got in just after the 5 o'clock run for the "free" shuttle. we were told that we would have to wait 2 hours or pay $32 for a taxi. we had the taxi drop us at the hotel chelsea where our reservations were... More