If you book your trip in plenty of time, you can avoid an unnecessarily overpriced hotel (ESP peak season) that has rooms that need to be updated and an aggressive management staff that has only its hotel and reputation in mind, not on honest follow through for customer care. The hotel lobby is beautiful but be wary, it belies rooms... More

We arrived and checked in this past Sunday and stayed for three nights in a Junior Suite we had reserved. We had a minor issue getting the staff to bring a refrigerator to our room but the management made it right the next day. Being it was my girlfriend's birthday, the manager on duty gave us a bottle of wine... More

My overall impression of the Miami Beach Hotel is good, although there were some things that could have been a little better. The hotel is tucked in between other upscale hotels and across the street from an inlet with a view of million dollar homes. The rooms were very clean and the lobby is beautiful. Huge chandeliers and marble stairs.... More

When walking up into the lobby its ooh and ah however rooms are higly out dated . Booked a standard room view is nice . When on the higher floors. Rooms are spacious but need face lift. To this century

Let me start by saying they charge $28 per day parking fee. Then you get into the lobby and was very elegant but when you talk to the front desk they were not very welcoming. Then they said there was a refundable fee of $50 per day fee upon checking in. We got to the room which was very poorly... More

We stayed here for the first 3 nights of our honeymoon, booked through virgin holidays. When we first arrived we were informed there were no 'king' rooms available and it would be a twin room, but when i pointed out we did not want a twin on our honeymoon they quickly sorted it for us. We were very grateful. As... More

Great location, and the food was good, but the hotel is lacking. I can honestly be ok with a retro feel to the decor of a hotel, which this one has a bit of 60's and 70's. It is the service that is lacking. The front desk and the valet corp has just not been trained properly. Some of the... More

My husband purchased a getaway for my 48th Birthday and chose the Miami Beach Resort. Upon our arrival (8:30-9:00 pm) and after a 14 hour trip, we were informed that our room had been sold and that there were no king size beds for the night. A rollaway was all that was available. We were upset since we had made... More

Checked out this morning having stayed for two nights with friends. Beautiful lobby, really efficient valet service and front desk staff. Room was huge with loads of cupboard space and two double beds. Decor in the room was a little old and there were holes in the net curtains. No light above the shower which made the bathroom a little... More