Terrible experience and all the reviews complaining about loud music in the lobby till all hours are as true as the comments about the totally careless staff. It's the price of a boutique hotel with the service and style of a youth hostel. Hugely disappointed.

Inept staff, dingy rooms, but worst of all, live disco music in the lobby until after midnight, reverberating through those dingy rooms. And well after midnight the loud (though not live) music continued. Would only recommend to my worst enemy. We checked out a day early and went to an admittedly more expensive but lovely hotel with great service.

I recently stayed at the Chelsea hotel for a 3 day vacation. While I was there the service was below par and the accommodations were not so bad there was no food. Even though the kitchen was supposedly open no food was served on premises. I ordered something from the kitchen only for it to come 45 mins later from... More

Here on business booked by travel agent. Not sure what she was thinking. Terrible hotel for business or holiday. Rooms are dark and remind me of staying in a cave. The wifi service is very poor. Don't stay here unless you like the atmosphere of a hostel. Staff seem friendly (the only positive note). Not recommended. Miami Beach is undeservingly... More

Probably one of the worst places I have stayed at. Definitely do yourself a favor and pay a little extra for somewhere nice so that you can enjoy your vacation. The staff is not accommodating or helpful at all. I booked through hotwire and ended up finding out about the bogus $15 resort fee afterward (fee is for shuttle and... More

Make this a destination stop for sure. We loved the vibe of the hotel. It has a nice bar and patio in front so you can sit curbside on Washington and do all the people watching you want. Heck, we showed up early, within 10 minutes they said our room was ready. We didn't leave the patio to get our... More

By far the worst place I have ever stayed at. Please do yourself a favor and never go there unless you want to punish your loved one for smth and take them there. We went there last weekend for one night. When we checked it, we got the room right by the lobby. We immediately asked for another room, but... More

Nothing much to say about this place. It was clean. Beds were made. Shower worked. No elevator sucked, I had a lot of luggage. Also, you get a run down tv from the 90's. Again, nothing special, but hey, a very clean room and a nice comfy bed. The beach is right across the street, what more could you ask... More

was great ...... staff went out there way was very helpful, rooms where very nice they clean them so great after every night had no trouble, happy hour was great 3 out 3 nights , was near every spot to party perfect spring break spot in your 20's pictures match perfect that very hard find with other places all people... More