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All 203 Miami Beach hotels »

Shelborne South Beach

3.5 of 5
1801 Collins Ave, Miami Beach, FL 33139
Hotel amenities
Shelborne South Beach
Ranked #163 of 203 hotels in Miami Beach
2.5 of 5 stars 162 Reviews
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162 reviews from our community

What travellers say about this hotel
  • Pool area(10)
  • Resort fee(9)
  • Worst hotel(6)
  • Room service(4)
  • Good thing(3)
Traveller rating
    32
    25
    19
    25
    61
Only show reviews for Family (21) | Couples (41) | Business (16)
Date Rating
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

Its obviously an old hotel that has been remodeled many times, for the money it's simply terrible. The rooms are mediocre at best and the price is high. the real kicker came when they tried to bill me for valet parking (37.50 a day) when i didn't drive a car. OK you say honest mistake...I caught it at checkout and... More

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Rahway
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

I recently stayed @ the Shelborne for 4 nights and the rooms were disgusting. See photos attached. The room we initially received had dirty vents, hanging curtains, a dirty/peeling bathtub. A complaint was made to management and we were advised that only the lobby was renovated. A continental breakfast was included which only consisted of a crossaint, a danish and... More

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5 of 5 stars Reviewed 22 May 2012 NEW

All the way from the front desk clerk Addy which was very helpful and honest to the bartenders by the pool side my experience was excellent! Addy gave us very helpful tips and local insight on where to go,eat,and have the best time of my life! Overall my stay was great the hotel staff was 5 star and my suite... More

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Los Angeles, California
1 review
3 of 5 stars Reviewed 22 May 2012 NEW

Addy at hotel reception. The hotel needs a new general manager to run the hotel properly. Had Addy not been worried about making sure our experience at the hotel was a positive one, it sure would not have been. It felt as if I signed up and paid for one room while the hotel management tried to force a cheaper... More

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Daytona Beach, Florida
1 review
4 of 5 stars Reviewed 20 May 2012

When I read all the reviews after having booked this hotel for 2 nights, I almost cancelled. I'm glad I didn't!! Great location and room was updated and very clean. As others have said, the $25 daily resort fee isn't worth it and the music in lobby is way too loud (our room didn't have a wastebasket, which was weird),... More

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Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
23 May 2012

Thank you for taking the time to provide your positive feedback from your recent stay at the Shelborne South Beach. We appreciate all feedback so we can continue to improve our guest's experiences. I am gald that you were able to take advantage of our prime location in south beach and we look forward to having you back in the... More

Scottsdale, Arizona, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

I travel all over the world for business and pleasure and I have to say this is one of the worst hotels I have ever been too! First the room was not even clean, sheets were dirty and had stains. The bed was very bad, you might as well sleep on the lounge chair by the pool, I am sure... More

Was this review helpful? Yes
Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
23 May 2012

Thank you for taking the time to review about your stay at the Shelborne South Beach. We appreciate all feedback so we can continue to improve our guest's experiences. I apologize for any inconvenience that you may have experienced during your stay and I will be sure to follow up with the front desk manager. I would like to invite... More

Newport News, Virginia
1 review
2 of 5 stars Reviewed 15 May 2012

Shelborne South Beach. What can I say? Ok, let's start with the positives. Addy the front desk representative was extraordinary. The view of the room that was provided said everything. Beautiful waterfront/beach view. The sunsets/sunrises and the stars said it all. Addy was attentive in addressing issues in a timely fashion relating to the room which required inquiries/execution with engineering... More

Was this review helpful? Yes
Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
23 May 2012

Thank you for being our guest and taking the time to post your feedback. We appreciate all feedback so we can continue to improve our guest's experiences. I apologize for any inconvenience that you may have experienced during your stay. I am gald that you were able to take advantage of our prime location in south beach. I will be... More

2 reviews
5 of 5 stars Reviewed 15 May 2012

I was a bit worried when my friend told me she had booked us a private condo at the shelborne hotel. The reviews and pictures were awful on trip advisor. But I can say that I had the best time at the Shelborne! our condo was very glam and clean. The shelborne has recently been renovated and looks amazing! there... More

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Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
23 May 2012

We truly appreciate your flattering compliments and are excited to hear that your will be returning to the Shelborne South Beach. I am happy to hear our staff was very accommodating and you enjoyed your stay. Our goal is to provide excellent service and unforgettable experiences. I will be sue to pass on your positive feedback to all of our... More

1 review
1 of 5 stars Reviewed 14 May 2012

This hotel by far was the worst experience I have ever had. First they gave me a room that wasnt even clean. The bathroom was filthy, the bed sheets look like someone slept in the bed. Finally I was.given another room, but wasnt satified. It look like they were.remodeling, the wifi that was supposed to be avaialable did not work,... More

Was this review helpful? Yes
Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
23 May 2012

Thank you for being our guest and for taking the time to share your impression so far. I apologize for any inconvenience you may have experienced. Your feedback has been shared with all of our team and I will follow up with the front desk manager. Please e-mail Shelborneguest@meninhotels.com to discuss this further and to book your next stay at... More

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2012

I stayed at the Shelborne and overall had a great experience. The hotel is in a perfect location and very accessable to the beach and with a nice pool. Fun pool party on Saturday made it great. As for a Preferred room, which is newly remodeled. Overall a good place to stay in South Beach without having to pay top... More

Was this review helpful? Yes
See 2 more reviews by steve s for Miami Beach
Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
23 May 2012

Thank you for taking a moment to share your positive feedback regarding your recent stay at our hotel. We are excited to learn that you were impressed by our location and your poolside experience. We are truly delighted you enjoyed your visit and look forward to welcoming you back in the near future. In the meantime, if you have any... More

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Additional Information about Shelborne South Beach

  • Shelborne Beach Hotel
  • Shelborne Beach Miami
  • Hotel Miami Shelbourne
Address: 1801 Collins Ave, Miami Beach, FL 33139
Price range (per night):* RM529 - 2,824

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Shelborne South Beach
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