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All 203 Miami Beach hotels »

Carlton Hotel

3.0 of 5
1433 Collins Avenue, Miami Beach, FL 33139
Hotel amenities
Carlton Hotel
Ranked #169 of 203 hotels in Miami Beach
2.5 of 5 stars 339 Reviews
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339 reviews from our community

What travellers say about this hotel
  • Ocean drive(8)
  • Resort fee(6)
  • Pool area(5)
  • Would NEVER recommend(4)
  • Very clean(4)
  • Spring Break(3)
Traveller rating
    26
    62
    84
    67
    100
Only show reviews for Family (32) | Couples (82) | Business (13)
Date Rating
1 review
3 of 5 stars Reviewed 27 May 2012 NEW

Great location to stay in...right next to beach, lincoln rd. shopping and great good places! The staff was very friendly and helpful but the hotel itself isnt worth what you pay for it! The phone in the room didnt work, the window shades were broken, the air in my other room didnt work and after matinace fixed it...the unit leaked... More

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Parkland, Florida
1 review
4 of 5 stars Reviewed 27 May 2012 NEW

My wife and I searched for a week getaway. The Carlton satisfied all of our needs for a romantic weekend away. The waffle weave bathrobes were a nice touch! I enjoyed my workout in the fitness center and had a leisurely breakfast on the patio with some of the best people watching on the beach. With hotel situated so close... More

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New York City, New York
1 review
2 of 5 stars Reviewed 21 May 2012

Honestly the staff and the lobby is nice. However, staff and the lobby being nice will not overshadow how filthy the rooms and hallway carpet is. The sheets,bathrobes and towels are not pure white the way they advertised,they are beige aka washed but stains are still visable. The carpet needs to be steamed i was scared to even allow my... More

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Kansas City, Kansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2012

All in all this was a great choice. The beach is literally a minute away. Would definitely come here again. More

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 30 April 2012
4
people found this review helpful

I never write reviews but this place to terrible not to write one. I booked this through hot-wire at 160 per night. However this hotel should be listed at 50, I felt ripped off. Since I booked through hotwire. It took alot of talking with the hotel and the staff at hotwire to cancel. We got to the hotel in... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 April 2012
2
people found this review helpful

My husband and I booked The Carlton onilne, the photos and descriptions were very deceiving. As soon as we arrived we were very disappointed. Linens were stained, the furniture was stained, rusted and dirty. We tried to keep an open mind and ordered drinks at happy hour ( 2 for 1) after one drink each the bar tender disappeared, we... More

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Baltimore
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

Hotel room was dirty and not well maintained. We found that the air conditioner was leaking water on to the carpet. The fridge provided did not look like it was cleaned out or wiped down at all. We also had to ask for our room to be cleaned. This place would be perfect for those who really dont care where... More

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Matthew Cohenour, General Manager at Carlton Hotel, responded to this review
24 April 2012

Lemonzest11 - I am sorry you felt like the hotel was run down and not maintained well, Air conditioners do need service now and again and I am sure my staff would have addressed any concerns you had. We do try to offer value for those trying to enjoy Miami. Perhaps on your next visit another of our properties would... More

Washington, DC
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 April 2012
1
person found this review helpful

I made reservations through another on-line travel site (probably mistake #1) to stay at the Clifton (yes, I said Clifton) overnight because we were taking a cruise the next day. When we arrived at the Clifton, we were informed that they were full--never mind that I'd made the reservation weeks before--and that our room was reserved at the Carlton "just... More

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Matthew Cohenour, General Manager at Carlton Hotel, responded to this review
26 April 2012

edtphd - First I would like to apologize that you had to be moved to one of our properties, as our guest you are our number one priority. Unfortunately your reservation had to be moved due to a maintenance issue and for that I am truly sorry. We try to make the accommodation as seamless as possible by offering a... More

Grand Cayman
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 April 2012
3
people found this review helpful

I don't generally write hotel reviews, but sometimes you have an experience which is so awful you have to share it. The Carlton on Miami Beach was one of those times. 8 of us paid close on $4500 to stay for 3 nights in four twin rooms. Things got off to a bad start when, despite having booked the rooms... More

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Matthew Cohenour, General Manager at Carlton Hotel, responded to this review
26 April 2012

John H - I apologize for the inconvenience you experienced with your room, I know we were able to accommodate you and your guests and for the inconvenience you were compensated for the error. My staffs goal is to make you feel welcome and appreciated and I am sorry you didn't get that feeling. We would like to have you... More

Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 29 March 2012

Pictures can lie,the hotel did look much better on the computer. The music in the reception/bar was much too loud ,we could not speak normal had to shout to each other.Pool area dirty,plastic like sofas,rooms you could hear everything been said outside your door,tv-not working all the time.We had four room with our family, we had to find ourselves another... More

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See 2 more reviews by stig56 for Miami Beach
Matthew Cohenour, General Manager at Carlton Hotel, responded to this review
26 April 2012

stig56 - Hello, I apologize you didn't find the Carlton to be what you expected. During the month of March we have many events and during those events such as "ULTRA" and "Winter Music Fest" we do have Dj's and entertainment in our lobby which is common with most properties in South Beach during these times. I am sorry you... More

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Additional Information about Carlton Hotel

  • Carlton Hotel Miami Beach
  • Carlton Hotel South Beach
  • Carlton Hotel Miami
  • Carlton Miami Beach
Address: 1433 Collins Avenue, Miami Beach, FL 33139
Price range (per night):* RM345 - 861

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Carlton Hotel
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