This is a very small property, and very old. It was a great value so we decided to try it out. The creaky staircase was kind of creepy, but overall we had a great experience. It seems they are trying to upgrade the rooms a little. The bed was clean and comfortable. However, I refused to shower due to the...
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Stayed overnight for late in, early out stay. Free shuttle service, however, we missed the morning shuttle and had to take taxi. Check shuttle schedule. Room was clean and re-decorated very nicely. However, a bit of the old shabbiness remained in the flooring and wall paint. Reception was very curteous. Price best in area, and included continental breakfast.
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Dear seawife2,
The Staff and I at Runway Inn would like to convey our thanks for such a wonderful review. Hearing such kind praise is what makes this job so special. Every day we strive to make all guests feel like family. We pride ourselves in taking that extra time to get to know them. The stories of adventures and...
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I stayed for one night since I arrived on a late flight and left on an early one. For this purpose and for the price-compared to other hotels on the neighborhood-this hotel was a great option! They have free to and from the airport shuttle and even though I did had to wait a while for them to pick me...
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Dear V S,
I am very happy you find all the staff and shuttle services to be top tier here at Runway Inn. We pride ourselves in getting guests to the port and airport promptly. I know from personal experience how important these services can be to a tired traveler. Every day we strive to ensure our transportation runs smoothly...
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I stayed here for four nights and I did not have a problem. I found the staff friendly and helpful though most of them speak Spanish and seemed to know little English.
I checked in at the hotel about one hour prior to check in time and I was readily accommodated. Also, the last shuttle leaves from the hotel to...
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Dear ABA A,
The staff and management would like to thank you for taking the time and posting a review on tripadvisor.com. I am delighted that you find our staff so helpful. It is one of the best parts of this job when we get such positive feedback. Next time you come to Miami Springs, Florida it will be our...
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I stayed for one night before moving to a prebooked hotel for Wrestlemania 28, and I don't understand why people give this place such bad reviews.
To begin, I got off the plane, went to the help desk in the airport and asked how to get in touch with the hotel for the shuttle bus, the man at the desk...
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Dear James G,
The staff and management at Runway Inn would like to thank you for letting us be a part of your vacation. I am very happy to read our hotel was so well received. I hope you enjoyed your time in Miami and attending Wrestlemania 28. It is always nice when a guest had such a wonderful time...
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Do not be fooled by the picture of the lobby! This motel was the worst, scariest, and most dangerous motel we have EVER stayed at in 50 years of traveling!!!!!!!!! Our room had the metal slider lock broken off of it; so in the middle of the night, when some lunatic from the hallway was banging on our door, we...
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Dear Tom A,
The staff and management are very disappointed to read that you had such an unpleasant stay at our hotel. I can ensure you that this is very far from the norm at our Inn. I am sorry to hear that rowdy guests kept you from sleeping. Was the door and lock issue raised to any staff members?...
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Beware as this hotel cancels your reservation if you don't show up by 9:00 pm. our plane was delayed 2 hours in San Jose and finally when i got to the runway inn at midnight my room had been cancelled and i had to go back to the airport. there was no help for me at the Runway Inn even...
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Dear ljanzen,
When a guest decides not to put a credit card down to guarantee a room because he or she might not make it to the hotel, we hold the room until eight pm. Most hotels like Marriott, Hilton and Holiday Inn cancel the reservation right at 6 pm without a credit card down. I am sorry that you...
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I stayed here for one night, since I was taking a flight the next morning. There was only one person checking in everybody that with the shuttle from the airport, which took some time. They were definitely not friendly or welcoming.
The room was ok. The bed was big and clean, but the bathroom was really tiny, specially the shower....
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Dear mairabu,
The staff and management at Runway Inn would like to thank you for posting a review. I am glad the shuttle services were so well received. We take pride in making sure all our transportation runs smoothly and efficiently. I am sorry the staff did not seem welcoming, please accept my apology. Thank you again and we will...
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We stayed at the Runway Inn just overnight on a trip to St. Croix. The shuttle took a while to come get us after midnight, the front desk didn't have our reservation, and the lobby smelled like a cross between Clorox and mustiness.
The bed was very springy and the bathroom was clean but could definitely use upgrades. The WiFi...
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Dear SLongcoat,
The staff and management at Runway Inn would like to thank you for posting a review. I am glad we were able to be as part of your vacation to St. Croix. I am equally delight that you found our rooms very clean. Our housekeeping staff works very hard every day ensuring all guests share your feelings. Thank...
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I went for a week to Miami to goto Wrestlemania 28, and wanted a cheap but clean hotel.
When you get to airport, you find a hotel board with a phone and all the hotels 3 digit numbers on and then ring them for the shuttle pick up (which is about 10 mins).
The hotel room was nice & clean,...
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Dear Wayne B,
The management and staff at Runway Inn would like to thank you for taking the time and writing a review. I am happy you found your room so comfortable and cozy. I am equally excited that you found our staff so courteous. I will talk to the staff and making sure they have relevant information on local...
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