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Loews Portofino Bay Hotel at Universal Orlando

5.0 of 5
5601 Universal Blvd., Orlando, FL 32819
Hotel amenities
Loews Portofino Bay Hotel at Universal Orlando
Ranked #91 of 328 hotels in Orlando
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1,614 reviews from our community

Traveller rating
    793
    453
    163
    114
    91
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Families
779
 
Couples
282
 
Solo
19
 
Business
141
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Queens, New York
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed 21 May 2013 NEW

I stayed here for a 3 day conference in mid-May - at first glance, the hotel looked very nice. It's an official Universal hotel, with shuttles by van and by boat to Universal/CityWalk. It has a huge lake (that mainly is just for show, except for the boats that transport you), and 3 pools - 2 of which are very... More

Was this review helpful? Yes 1
miami
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Place is awesome,it is perfect. Check in was quick,can take water taxi,or a 10 minute walk to universal. It does not matter what matter side you stay (east,west,main), just enjoy your vacation. Ate at Mama Bela and Bice,it was delicious. At Sals Market do not order the chicken soup,it came from Trattoria del Port, it was terrible,they did give us... More

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See 2 more reviews by m l for Orlando
Palm Harbor, Florida, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 21 May 2013 NEW

We were please enough with our last stay at the Portofino to book a 2nd trip! In fact, we also joined the Loews Club. It definitely has the feel and ambiance of Italy. The rooms are very nice, with comfortable beds. The only thing that disappointed me was the lack of a balcony, as I would like to enjoy the... More

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Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed 20 May 2013 NEW

If you are visiting the Universal theme parks with your older (above 10 years old) kids, this is an ideal place to stay. Pricey? Yes. Worth it? Yes. We did not need to visit our car for 4 days. The water taxi shuttles you right over to/from the theme parks and Citywalk. The hotel service staff clearly takes pride in... More

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Tallahassee, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 19 May 2013 NEW

This hotel is more of a true "resort". While I was there I felt like I was in Italy in a small fishing village. The resort covers 53 acres adjacent to Universal Studios theme park. The Bellmen and valet personnel were kink and courteous The complex is so large, that on the first day I could not find my room... More

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Wauwatosa, Wisconsin
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Interesting hotel right in the heart of Universal Orlando. Very large Italian themed property with a large piazza and "harbor" betrween the two main wings of the hotel. Rooms were comfortable, clean and well maintained. Several choices for restaurants and drinks on the property. Restaurants and bars can be fairly expensive if you aren't paying attention, although not totally out... More

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See 5 more reviews by UWJJ for Orlando
Cincinnati, Ohio
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

My husband and I stayed a night at this hotel for a mid-week getaway. We had a garden view king room, obtained at the Florida resident rate. The room was very clean and spacious, the bathroom was huge and elegant, and the bed was very comfortable. Usually when I book a room with a "garden view" I expect a view... More

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LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review
21 May 2013

Thank you for your feedback. It is always a pleasure to hear that our guests experience a stay that is truly fantastic. We are delighted you enjoyed our spacious accommodations, and friendly team members, and cannot wait for the opportunity to welcome you back. More

Fort Myers, Florida
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

I mostly enjoyed this property but there were a few hitches. First the parking is a bit of a hike from the rooms when the daytime temps are above 85. Also, I had booked a King with a garden view several weeks ahead and the reservation went thru. But when I checked in they had upgraded me ( read no... More

Was this review helpful? Yes 1
See 5 more reviews by zwa7907 for Orlando
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review
21 May 2013

Thank you for your comments regarding your recent stay! We apologize for any confusion with your booking, but are happy to hear you were satisfied with your upgraded room and experience. When your travels bring you back to Central Florida, we hope to welcome you back to Universal Orlando Resorts again. More

Metamora
1 review
5 of 5 stars Reviewed 16 May 2013

Our family stayed at the Portofino for a 3 night stay in May 2013. I had won a trip with free hotel through Universal so I can not speak on the price. We were upgraded to a VIP status room overlooking the boat harbor. Everything about our stay was wonderful. We did not eat at the hotel except for getting... More

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LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review
21 May 2013

Thank you for taking the time to comment. It certainly sounds like you were able to enjoy all that the resort has to offer. We are happy to hear that you had a wonderful stay with us and got to experience ‘La Dolce Vita’ – The Sweet Life! We hope to see you in the future. More

Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013

I've been a few times and really like this hotel. The staff are friendly and there are many amenities. The restaurant facilities are fairly good with quite a few options. I didn't suffer as a veggie which I find a rarity in the States. The rooms are nicely sized as is the bathrooms. Islands of Adventure and Universal Studios are... More

Was this review helpful? Yes 2
See 2 more reviews by Anand_Hari for Orlando
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review
21 May 2013

We thank you and appreciate your comments! As a repeat guest, your continued enjoyment and satisfaction mean a great deal to us. We are pleased that your experience was a positive one and look forward to welcoming you back again soon! More

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Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Also Known As:
Loews Portofino Bay Resort
Portofino Bay Hotel
Portofino Orlando
Portofino Bay Hotel Orlando
Portofino Bay
Loews Portofino Bay Hotel At Universal Orlando Florida
Address: 5601 Universal Blvd., Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Orlando
#29 Luxury Hotels in Orlando
#36 Business Hotels in Orlando
#77 Family Hotels in Orlando
Price range (per night): RM709 - 1,316
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Celebrate la dolce vita — the sweet life — at Loews Portofino Bay Hotel at Universal Orlando®. Located at Universal Orlando® Resort, this luxurious hotel re-creates the charm and romance of the famed seaside village of Portofino, Italy, right down to the cobblestone streets and outdoor cafes. Hotel guests enjoy spacious guest rooms featuring authentic Italian furnishings, impeccable and attentive service, an opulent spa, three themed swimming pools and exceptional dining. Hotel guests also enjoy an exclusive package of theme park benefits, including: * Early Park Admission† to The Wizarding World of Harry Potter™, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required)* Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time * And more. ... more   less 
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Loews Portofino Bay Hotel at Universal Orlando
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