A perfect hotel for a trip to the Universal attractions in Orlando. The hotel is a fantastic group of buldings located around a small bay that gives you the impression to be in Portofino in Italy. During four days stay, we had a confortable room with bayview and small balcony overlooking the bay and hotel buildings around the bay. The... More

This is our third time staying at the Portofino at Universal. We usually stay at the Hard Rock, but we got a great rate this time, so we decided to upgrade to the Portofino. The hotel is very pretty, as it sits on a bay and looks just like an Italian resort. There are more than a few restaurants to... More

This should've a great hotel. It is designed well, the concept is good, and the location allows you easy access to Citywalk and the Universal parks. It's also well located for accessing other Orlando holiday activities (if you have a car). But, it just misses the mark. Somehow it is just not as good as it should, and could, be.... More

We very much enjoyed our stay February 15 – 18. We got upgraded to a balcony room overlooking the bay (score!!!). We loved the excellent and friendly service, incomparable view and ambience (arias!), great room, and Express Pass. The only thing less than perfect was the beach pool slide was closed and we kept getting conflicting / confusing information about... More

We stayed at the Lowe's Portofino Bay Hotel at Universal Orlando during the first week in May, which is off season and a really great time to go. Most of the time we felt like we were the only ones staying at the hotel. My family and I enjoyed everything about it. I read some reviews prior to staying about... More

There was nothing extraordinary about the hotel. I spent more than $300 per day to get only as good a service as you can get at any Extended Stay/Embassy Suites which you can usually stay at for less than $150. Moreover, if I am spending so much money, I would expect that there would at least be complimentary water in... More

We have stayed at this hotel quite a few times on previous visits to the area . My husband has health and mobility problems and has previously enjoyed spending all his time either in the hotel grounds or, as he did last year, sitting on our bay view balcony, watching the world go by, whilst I did my own thing,... More

Seven days at royal portofino at universal studios in a club room what a beautifull vacation. The hote is perfect and the staff unbeleivable everybody salutes you with a smile from the manager to the cleaning lady to the guy cleaning carpets. Smiles wall to wall. The club lounge is perfect the best hosts i have ever bee greeted by... More

Have stayed here about 4 times for a business conference. The service and employee assistance throughout the hotel is truly remarkable. From check in to check out the people could not do enough for you. Upon leaving my room one morning before 8, I noticed my tub drain was a little slow in draining. Right before leaving the room I... More