Our family came for a visit to Universal Studios over Spring break. We are platinum members and were sure that we would not be upgraded due to it being such a busy time. Much to our delight, we were upgraded to a one-bedroom suite, with a living room and kitchenette. The room was clean, and the entire hotel was updated.... More

Just stayed here while on a business trip to Orlando. Checked in and room was fine except two double beds. Asked if a single King size was available and was moved straight away. This room was just the same as the other. Clean, well maintained and everything worked. Staff were helpful and efficient, even taking delivery of a parcel for... More

This is a great hotel, kinda overpriced, but its right across from Universal Studios Orlando, which is a plus if you dont want to be driving, they offer free breakfast, which was pretty good, however make sure you wake up on time, cause at 11:00AM they will go ahead remove everything.

I stayed at this hotel on more than one time visiting universal studios. The front desk reception is always friendly and prompt. The front lobby area is pleasnt and inviting. The grounds are kept nicely also. The rooms are are nicely funished and comfortable. Modern decor..clean..and even the towels were soft. Wifi was a good connection, cable optilns were good,... More

We rented a room in this hotel without really knowing where it was. We have previously stayed at the Doubletree outside of the parks. We saw that this wasn't far, so we gave it a shot! We loved the fact that there was no parking fee - that is what ultimately made us choose this hotel over the Doubletree. You... More

The only real problem I had was with reservations. I paid for the room in full months prior to my arrival, calling the night before to confirm my reservation and room request. When I arrived the following day, the room that was given to me was a smoking room, which I specifically asked not to have. Was told they were... More

The hotel itself is very nice and the rooms are clean, but the staff is absolutely wonderful!!!!! We arrived Sunday and got checked in to the 9th floor, we looked out the window to see a tornado wall cloud across the street so we ran to the elevator to get to a lower floor and we ended up stuck in... More

Its not a "fancy" hotel, but its a great value, thats very close to Universal. The rooms are clean and the free buffet is always well stocked with a variety of things to eat. The staff is very helpful. Nothing bad to say about this hotel. I've stayed @ it 3 times in the past two years.

The fan didn't stay on, so I awoke every time it went on and off. Only 1 mirror in the whole room was not practical. I didn't like the sink being in the room instead of the bathroom. The one plus was a good breakfast buffet with hot cooked food, and good coffee.