My dad is an owner of one of the timeshares at Westgate Lakes Resort & Spa in Orlando. We have been going for about 18 years now. A lot of the times that we have gone the a/c isn't working. Most of the time they fix it no problem. I know 2 years ago we had to change our week... More

Do NOT stay here!!!! The employees are thieves!!!!! They stole my husbands cell phone and the manage at the hotel didn't even care!!! We drove 21 hours to get there, and upon a very rude check in, I was told to go the other desk. I knew what was coming, so I tried being very polite and said, I'm extremely... More

We booked this resort through Interval and was very pleased. Shopping, many restaurants and the amusement parks, etc. are close by. This was a very nice place to have a vacation. Our room had a separate bedroom with king size bed, lg. flatscreen TV in both rooms. The small, nicely decorated living room with full kitchen & laundry facilities, gorgeous... More

We checked in on a saturday night and the remote was not working on a tube tv. icalled front desk and told them I probably just needed soem new batteries. it took the maintenance guy 30 minutes(not even joking) to bring us new batteries. I then asked him about the ac and how it was not cooling the place down.... More

I read the reviews left here before i decided to leave mine. I feel bad the others had such a bad experience although i feel there is some exaggeration too...2 miles to the front desk LOL We also stayed in the last building and it's not that far. At any rate, we absolutely loved this hotel/timeshare and frankly might someday... More

Upon Arrival Friday evening we were exhausted; my wife, myself, and our 2 year old son. We arrived at a peak time apparently as there was a very long line of would be hotel guests all looking frustrated with the snail's pace exhibited by the desk staff. We walked in and were greeted by a front desk person who then... More

Three and half stars...It didn't even come to that. I'm writing this review as we were checking out. The minute after we checked in, we were brought to this time share thing with all the goodies. They said Universal ticket at gate was $90, they can offer at $83 if we went with the time share presentation. Luckyly, we didnt.... More

We had booked this place due it is availability. We had a convention that was at the Peabody and found this was super close. Turns out this place is a timeshare/hotel. When we first pulled in the place looked great after that everything went downhill. We walked in to see two workers sitting texting and only one person checking in.... More

My family and I just returned, on 5-5-12, from the beautiful Westgate Lakes Resort & Spa. We had an awesome time. The weather was great. We stayed in a beautiful and spacious two-bedroom villa. Our villa was very contemporary, in one of the newer - modeled buildings. There was one full kitchen and one half kitchen in the villa. Each... More