We decided to stay for a night on APR/12ecause it was close to shops and the airport. We checked in, everything looked normal, nothing fancy, nothing terrible at that point. We slept the afternoon and went out for shopping and dinner. When we came back our worst nightmare begun, the room was full of roaches, we saw roaches everywere. Roches...
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First off let me start by saying I'm Sorry we failed to meet your expectations. As the new manager of the Knights Inn we are 100% committed to providing a clean comfortable room. We have since taken many steps to insure this problem never happens again. If there is anything i can do for you please contact me directly at...
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We had read the reviews for this hotel but thought we'd give it a chance, particularly since much of Orlando seemed to be booked up when we were seeking a place to stay.
Both my husband and I were very impressed with the hotel's condition and cleanliness. The hotel seemed above par given the non-tourist location.
The staff were extremely...
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Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future
Lewis Belle
General Manager
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We checked in Sunday we were staying for 4 days I paid for two nights and my travel partner paid for two more nights we made our reservations thru hotels.com well two days into our stay we get a loud knock at the door we were sleeping and even before we could get to the door serious like 2 seconds...
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I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the...
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the service is very good. i like the staff because they are super friendly to me!! thanks guys for a great job.
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Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future
Lewis Belle
General Manager
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I've read the other reviews, I have to say, things aren't like that anymore. I stayed several nights and found nothing wrong. The staff was great, friendly, helpful. and the location was great. My kids loved it, just a couple of miles from 2 different malls. We plan to stay again.
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OMG!!! I search this "motel" in expedia, to rest with my family for a couple hours before I go to the airport!!! when we arrived there, there was a "pimp" with a prostitute behind the hotel!! waiting for someone!!! when I walked into the front desk, a transsexual guy just ran out of the room crying or something like that!!!...
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I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our...
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The key card for our room opened almost all the rooms in the second floor!!!!!!!! There were prostitutes and drugs dealers everywhere. Unsafe to stay in!!! Our complete stay was only 10 minutes, it's better to stay in the outdoors than this hotel!!!!
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This motel was dirt cheap and there is a reason. First off it must of been located somewhere else before because the GPS kept giving the wrong location. Second everything else around it looks decent but this place is the hood! We went for a family vacation to Universal Resorts and just wanted a clean place to rest our heads...
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I came to Orlando for an interview in the Belle Isle area. The hotel is conveniently located near the city of Belle Isle (south and east of Orlando proper). Upon checking in the clerk was very friendly. However, after paying she explained that the room I had been assigned did not lock from the outside. What? She said that when...
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Wow, that's about all I can say. How anyone could even attempt to rent a room in such deplorable condition is amazing to me. I don't expect much from a 1 star, but I do expect clean and in decent repair. I have been a hotel manager for the past 11 years, and I've come to understand the complexities of...
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803 Reviews
