My husband and I just returned from our weekend trip and will definitely stay here again if choosing the Universal area. Room was ready although we did check in late, very clean. Beds and pillows very comfortable. This hotel is as stated literally across the street from Universal Studios. One plus with a minus...+) You have a selection of restaurants,... More

My wife and I recently stayed at the hotel after completing a cruise and would be in Orlando for a few days. We were there for 4 nights in late April. We had stayed at this property 2 yrs ago (same time of month) and had a good experience then and decided to give it another try. We were not... More

Arrived to find, after paying, that my reserved type of room was no available and they had assigned 4 of us to a one-bed room. The desk clerk insisted that was what I had reserved until I showed her my printed reservation e-mail, and then offered to put two roll-aways into an already small room. After declining she then spent... More

We stayed for six nights in order to visit Universal Studios. The hotel was great with a pool for our days not at the park. Room was comfortable. We stayed on 3rd floor rear which was very quiet. The window was really opaque, i presume from sunshine but really needs replacing. This kept out a lot of light. The fridge... More

Basic, but clean and good size. Free parking and shuttle service (a 5-min ride) to Universal Studios. A free family restaurants close by (within walking distance). A basic breakfast is included in an extremely reasonable price, however, facilities are also limited. I would suggest renting a car if you plan on visiting other parts of Orlando. One of the two... More

We stayed april 7-13 2012 Our stay was very nice The hotel common areas were nice and we noticed a lot of daily cleaning in those areas. The rooms were decorated nicely and were sapcious enough. The only small problem with the room was Lighting! if you did not have the drapes open It was to dark to read comfortably,... More

I recently stayed here in March 2012 with two friends and my experience simply exceeded my expectations. The hotel was very clean, staff was just incredible, the proximity of the hotel to most attractions not including Disney was great. Universal is just across the street however I do recommend the shuttle because it's still about a mile walk into the... More

This hotel was a pleasant surprise. Very clean and great staff. The breakfast was very good each morning and very close to Universal Studios. They provide a shuttle to the park or it is close enough that you could walk. More

Prior to the trip, we're deciding between the Universal Inn and Orlando Gateway. We decided on this because it looked to be closer to Universal Studios, our ultimate destination. We're glad - even though the other BW claimed to be 'within walking distance', it would be a looooong walk! The Universal Inn is on a shopping/dining complex with the Fairfield... More