Good hotel for a basic economy hotel not flashy. It exceeded my expectations in that it has a good pool and good guest relations. It had basic rooms but they were comfortable. The rooms had T.V microwave, fridge, and coffee makers. However, the other amenities are very basic form the towels to the blankets etc, but that is to be...
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Thank you for choosing the Travelodge Suites maingate, for your stay. We're glad that you found value in staying with us, and that the hotel met your needs. I am happy you enjoyed the pool, comfortable room and quality service. We thank you for your kind words and also your business. We look forward to seeing you, your friends and...
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It was an okay experience. The bathtub was too small and the breakfast room was way too cramped. The housekeeper did a decent job, the room stayed pretty clean. I liked the beds, the mattresses were comfortable. My fridge died during my stay, the maintenance man came pretty quick after I called, but then they put in a fridge that...
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Dear valued guest, thank you for taking the time out to post your review. Much appreciated. I'm glad to hear we met your needs except for a few concerns. You mentioned our breakfast area not having much to eat and also very small, bath tub in room too small, and fridge not working. I apologize for your problems. We are...
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Stayed here for a family weekend getaway, it was comfy & the price was cheap! Staff were friendly,
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Dear guest, great review! Thank you very much. I'm glad to hear we met your needs and hope we'll see you again soon.
Sincerely,
Lorna Treasure
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This hotel is a good hotel for a economy hotel. The rooms were large, comfortable and clean. the locations was excellent not to far from the main attractions. The staff and service were very helpful and good and the price was GREAT I was able to use my money for the Florida attractions. for an economy hotel I would recommend.
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Dear Valued Guest, thank you for staying with us. We are happy to know that you enjoyed your stay with us, and you liked our large, comfortable and clean room. You mentioned the staff and service was very helpful to you, of which we really do appreciate such positive comment. We have shared your comment with the staff and Managers,...
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This hotel is GROSS! The walls had sticky stains, the sink had hair in it, there was trash under the beds and behind the night stand and the toilet had urine stain under the lid. BUT, the worst part was the bathtub. The bathtub had a bathmat and when it was moved, revealed it was COVERED in mold and was...
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We appreciate you taking the time to share the details of your stay with us, and we thank you for choosing the Travelodge Suites Maingate for your stay. Please accept my sincere apology regarding the problems you encounter during your stay. You mentioned the walls had sticky stains, the sink had hair in it, and trash under the bed, I...
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Stood for a weekend on February. The first room I was assigned for, once we switch on the lights, we saw SOMETHING crawling under the beds. When I used a portable flashlight, there was between 4-5 cockroaches. When I went back to the front desk to let them know, the clerk asked me to tell me to lower my voice...
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We appreciate you taking the time to share the details of your stay with us, and we thank you for staying with us. Please accept my apology for all the problems you encounter during your stay. We are continuously improving, maintaining and upgrading features of the hotel, and I promise you that your problems will be looked into. Our guest...
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This hotel is not the hilton or marriotte but rather a average budget hotel with very good rates. As per my stay:
room = average
lobby = poor
breakfast = satisfactory (Basic)
location = good
pool = good
staff = very good & helpful
If you understand that you are staying at a budget hotel and have the proper expectation...
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Dear Guest, thank you for your great review, thanks very much, we really do appreciate such positive review. I'm glad to hear we met your needs and hope you will visit us again very soon.
Sincerely,
Ms. Treasure
Guest Relations
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I have never wrote a review on a hotel until now!! I wasn't expecting the ritz, i know what i paid for the room which is why i didn't leave, besides the fact it was non refundable. The room had a horrible odor the fan in the bathroom didn't work our deadbolt was broke they were never consistent with towels...
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We were traveling through Florida on our way to the west coast when we decided to stop over and visit EPCOT. We frequently use Travelodge so we decided to stay the night at the Kissimmee Maingate. We were in a hurry so we just placed our luggage in the room and left for the day. When we returned later that...
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Dear Mr. Newington, please accept my sincere aoplogy regarding your recent stay at my hotel. What you experience is not standard we strive to uphold. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to make changes to our rooms and to our hotel. Please know that your comments and issues...
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I call on April 5 at 1:30 am checking for vacancy the concierge said: "Yes, rooms available". When I got there 10 minutes after with a magazine coupon he said: "I have no more rooms available for that coupon" and I toll him "All the coupon says is not valid for reservation and I don't have one, the coupon does...
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Dear Mr. Daniel,
Thank you very much for considering my hotel for your stay, I am very sorry we did not have any more rooms with your coupon rate. For the Months of March and April we were very very busy due to Spring break and Easter holiday, so upon your arrival to the hotel all rooms under your coupon...
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